Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Application Developer-Cloud FullStack
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This role involves working with global clients to innovate hybrid cloud and AI solutions, requiring expertise in microservices and Angular. It offers career growth and collaboration with IBM's technology leader.
Application Consultant-DevOps
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on long-term client relationships, collaboration with industry visionaries, and driving innovation through hybrid cloud and AI solutions. It outlines responsibilities such as designing mobile solutions, continuous improvement via agile frameworks, and implementing monitoring systems for cloud infrastructure. The role emphasizes technical expertise, strategic partnerships, and leveraging IBM's technology platforms to deliver impactful results for clients.
Sr.Solutions Engineer
Company: IBM
Location: WASHINGTON, US
Posted Dec 09, 2025
This role involves collaborating with HashiCorp teams to enhance cloud solutions, requiring technical expertise and strong communication skills for customer success.
Product Manager, Product Success (ALM-Maximo, MREF, Envizi)
Company: IBM
Location: Dublin, IE
Posted Dec 09, 2025
This job description outlines a Product Manager role focused on demo system setup, synthetic data creation, and technical sales support. Key responsibilities include collaborating with cross-functional teams, maintaining scalable environments, and aligning datasets with customer use cases. Required skills involve cloud infrastructure knowledge, synthetic data tools, and cross-functional collaboration abilities.
Digital Sales Specialist Industries Market
Company: IBM
Location: Austin, US
Posted Dec 09, 2025
The text promotes a Digital Sales Specialist role at IBM, emphasizing career growth, collaborative teamwork, and impactful contributions to clients. It highlights opportunities for professional development, innovative problem-solving, and making a significant business impact through technology solutions.
Procurement Operations Supplier Onboarding and Vetting Specialist (Spanish Speaking - late shift)
Company: IBM
Location: BUDAPEST, HU
Posted Dec 09, 2025
This job posting outlines roles in procurement operations, focusing on supplier onboarding, vendor management, and system support. It details responsibilities like contract management, procurement processes, and collaboration with teams, along with required skills and qualifications.
Big Data Engineer with Spark
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job posting seeks a Data Engineer with Spark expertise to develop software solutions in IBM's delivery centers. Responsibilities include writing scalable code, designing solutions, debugging applications, and implementing security measures. Required skills involve Apache Spark, Docker, Kubernetes, and ETL processes, with preferred experience in Kafka and GitLab.
Customer Service Subject Matter Expert OtC
Company: IBM
Location: Krakow, PL
Posted Dec 09, 2025
This role requires leading OtC transformation projects, driving innovation, and aligning strategies with organizational goals, demanding expertise in SAP, HighRadius, and cross-functional team management.
Internal Business/Operations Support
Company: IBM
Location: Leicester, GB
Posted Dec 09, 2025
IBM CIC offers diverse career opportunities with focus on professional growth, innovative projects, and a supportive work environment. The role includes administrative support, collaboration with teams, and benefits like training, flexible working, and career development programs.
AI Architect (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text promotes IBM Consulting's career opportunities, emphasizing global collaboration, innovation in hybrid cloud and AI solutions, and professional growth. It highlights technical expertise, strategic partnerships, and a culture of evolution, while outlining required skills and educational qualifications for roles involving AI architecture and client-facing consulting.
Quality & Escalations Engineer
Company: IBM
Location: Krakow, PL
Posted Dec 09, 2025
IBM seeks seasoned professionals for a new cloud-native AI product, emphasizing innovation, testing, and automation in a collaborative environment with growth opportunities.
Intern 2026: Quantum Algorithm Research
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text promotes IBM Research opportunities in quantum computing, emphasizing collaboration, innovation, and professional growth. It outlines role responsibilities, required skills, and the impact of contributing to cutting-edge technology.