Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Sr. Managing Consultant - SAP (MM) Procure-to-Pay
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a senior SAP consultant role at IBM Consulting, emphasizing opportunities for career growth, impactful client work, and collaboration with global teams. It outlines responsibilities in strategic solution leadership, team management, and technology implementation, along with required expertise in SAP systems and cloud platforms.
Digital Field and Partner Marketing Specialist
Company: IBM
Location: San Jose, US
Posted Dec 09, 2025
This text describes a Digital Field and Partner Marketing Specialist role at IBM, highlighting opportunities to contribute to cloud solutions, collaborate with cross-functional teams, and drive business impact through digital campaigns. It emphasizes career growth, technical expertise, and alignment with IBM's innovative goals.
Application Developer-AWS Cloud Modernization - GOLANG
Company: IBM
Location: NO City, BR
Posted Dec 09, 2025
This text describes a job role in IBM Consulting focusing on cloud and AI solutions, requiring expertise in Golang, AWS services, and DevOps practices. It outlines responsibilities like developing payment systems, collaborating with teams, and ensuring application scalability.
Package Consultant-Workday Talent Management
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities to drive technological adoption. It outlines responsibilities involving technical expertise, client solutions, and project delivery, along with required qualifications like Workday HCM certification and experience in talent performance modules.
Integration Software Sales Leader Asia Pacific
Company: IBM
Location: Singapore, SG
Posted Dec 09, 2025
The text describes a senior sales leader role at IBM focused on driving growth in the Asia-Pacific region through integration software solutions. It emphasizes strategic leadership, market expansion, and cross-functional collaboration to position IBM as a trusted partner in hybrid cloud and AI initiatives.
Subk-C Middleware Administrator
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients and career growth. Responsibilities include managing midtier environments, automation, security compliance, and supporting middleware technologies. Requirements involve expertise in application servers, scripting, and maintaining security clearances, with a preference for technical knowledge and communication skills.
Application Consultant-DevOps
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise in DevSecOps, and strategic contributions through cloud-native technologies and automation.
INFRASTRUCTURE SPECIALIST-AZURE PLATFORM
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a role in IBM Consulting's Client Innovation Centers, focusing on technical problem-solving, service improvement, and expertise in Azure and cloud technologies. It specifies educational requirements and technical skills needed for the position.
Maximo Technical Support Intern
Company: IBM
Location: ST LEONARDS, AU
Posted Dec 09, 2025
IBM's Technical Support Intern role involves customer-facing leadership, managing workloads, clear communication, and client satisfaction, with a focus on growth and innovation in AI-powered solutions.
Application Developer-Open Source
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
The text describes a consulting role at IBM focusing on hybrid cloud and AI solutions with global client collaboration. It emphasizes technical expertise in Python, Spark, and database design, along with agile methodologies and continuous improvement. The position requires a bachelor's degree and 6+ years of IT experience.
HR Technology Benefits - SuccessFactors Package Specialist
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves working in IBM's innovation centers to deliver technical expertise and drive hybrid cloud and AI solutions. Responsibilities include managing HR technology, collaborating with clients, and fostering long-term career growth through continuous learning and innovation.
Associate SAP Package Specialist - Entry Level (Baton Rouge, LA)
Company: IBM
Location: BATON ROUGE, US
Posted Dec 09, 2025
The text promotes IBM Consulting's Associate Program, emphasizing career growth, global client collaboration, technical expertise development, and opportunities to work with innovative companies. It highlights professional development, mentorship, and the role's focus on solving complex challenges through technology and consulting expertise.