Exceptional Customer Experience Jobs
1,762,548 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
AI-First Engineering Lead (Storypilot)
Company: Storyteller
Location: Romania
Posted Dec 07, 2025
This job posting highlights a technical leadership role at a fast-growing SaaS company focused on AI-driven product development. The position emphasizes innovation, system design, and collaboration with global sports brands, offering opportunities to shape AI workflows and deliver measurable impact through technical leadership and team growth.
New Business Account Executive
Company: Twilio
Location: Remote
Posted Dec 07, 2025
The job posting is for a Senior New Business Account Executive at Twilio in India. The role involves acquiring new logos, building sales strategies, and working closely with executives and teams. The ideal candidate should have proven sales success, knowledge of the Indian market, and strong communication skills.
Backend Tech Lead – .Net / C#
Company: Varicent
Location: Mexico
Posted Dec 07, 2025
The job description highlights a role in a innovative tech team focused on developing cutting-edge solutions with modern tools. It emphasizes collaboration, remote flexibility, and career growth opportunities within a supportive and results-driven environment.
Senior Community Manager
Company: Reddit
Location: Remote
Posted Dec 07, 2025
Reddit is seeking a strategic community management and operations expert to join the International Community team and help grow Reddit outside of the US. The Senior Community Manager will be responsible for jumpstarting and fostering local communities, particularly in Australia. This role requires deep understanding of the market, user and moderator challenges, and opportunities to iterate, innovate, and scale the consumer growth playbook.
Manager, Software Engineering - Creation Engine
Company: Figma
Location: Remote
Posted Dec 07, 2025
The text describes Figma's Creation Engine teams, which work on core technologies for Figma's realtime browser-based products. The Client Testing Observability and Performance (CTOP) team focuses on making it easy for client developers to prevent, detect, and resolve performance and quality problems. The role involves managing a team of engineers, partnering with leadership, and building a culture of great work.
Senior Growth Engineer
Company: Apollo.io
Location: Remote
Posted Dec 07, 2025
The job posting is for a Growth Engineer to join a team and accelerate product growth through rapid experimentation, data analysis, and scalable technical solutions. The role involves developing engineering strategies, collaborating cross-functionally, architecting scalable systems, implementing AB testing frameworks, leveraging automation and machine learning, and ensuring technical excellence. The ideal candidate should have proficiency in full-stack development, experience with analytics and AB testing tools, familiarity with growth frameworks, excellent leadership and communication skills, and a mindset focused on metrics, LTV, CAC, retention, and rapid iteration.
Director - Clinical Operations
Company: Alma
Location: Remote
Posted Dec 07, 2025
The Director of Clinical Operations role is a strategic and operational leader responsible for ensuring scalable and compliant clinical operations. The role involves leading internal auditing systems, developing operational compliance KPIs, ensuring operational frameworks align with regulations, and collaborating with cross-functional leaders. The position requires 10+ years of experience in operations management and leadership, with a strong track record of integrating technology into operational workflows and documentation practices.
Staff Technical Program Manager - Ads
Company: Reddit
Location: Remote
Posted Dec 07, 2025
Reddit is seeking an experienced Technical Program Manager to join their Ads TPM team within the Tech PMO. The role involves leading cross-functional initiatives, driving technical programs in Ads Monetization, and partnering with engineering leaders. The Tech PMO aims to accelerate, scale, and empower teams at Reddit to do their best work and advance the company's mission.
Site Reliability Engineer - AI Development
Company: Insight
Location: USA
Posted Dec 07, 2025
The job posting is for a Site Reliability Engineer (SRE) role at Insight, a Fortune 500 company. The role involves ensuring the stability, performance, and scalability of their AI agent tool. The company offers a flexible remote work policy, competitive compensation, and a focus on employee well-being and career growth.
Senior Risk Analytics Manager
Company: Earnest
Location: Remote
Posted Dec 07, 2025
The Senior Risk Analytics Manager role involves reporting to the Head of Credit Risk, ensuring credit policies are designed and implemented, partnering with the Data Science team to develop loss forecasting models, validating models, monitoring loan performance, and communicating results to leadership. The ideal candidate has 7+ years of experience in risk or loss forecasting models, strong business acumen, and excellent communication skills.
AI/MLOps Engineer
Company: Insight
Location: USA
Posted Dec 07, 2025
This job offers remote work flexibility, a competitive salary, and opportunities for growth within a reputable company. The role involves developing AI solutions and managing infrastructure, with benefits including flexible work arrangements and career development.
Services Technician
Company: Insight
Location: USA
Posted Dec 07, 2025
This job posting highlights a Services Technician role with remote work flexibility, competitive salary, and opportunities for career growth. The company emphasizes its strong reputation, innovative technology, and commitment to employee well-being through benefits like remote work flexibility and core values of Hunger, Heart, and Harmony.