Exceptional Customer Experience Jobs
1,762,548 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Mid Market - Account Executive
Company: Assent
Location: Canada
Posted Dec 07, 2025
Assent is a fast-growing technology company that provides supply chain sustainability management solutions for complex manufacturers. They aim to bring transparency, sustainability, and fairness to the global community. The company is seeking an Account Executive to help achieve growth objectives by developing relationships with clients, prospecting new logos, and managing a complex sales cycle.
Microsoft 365 Operations Engineer
Company: EVERSANA
Location: USA
Posted Dec 07, 2025
EVERSANA is a global company with over 7000 employees committed to creating next-generation commercialization services for the life sciences industry. They prioritize improving patient lives, embracing diversity, and fostering an inclusive culture. The company offers a Microsoft 365 Operations Engineer role focused on administering, optimizing, and supporting Microsoft 365 services.
AI-First Engineering Lead (Storypilot)
Company: Storyteller
Location: Hungary
Posted Dec 07, 2025
The job posting describes a senior engineering role at Storypilot, a fast-growing B2B SaaS platform for sports and media. The role involves leading a team of engineers, designing AI-first workflows, and using AI tools to solve complex problems. The company values autonomy, adaptability, and ownership, and is looking for candidates with technical leadership experience and an AInative mindset.
Senior Data Analyst
Company: labcorp
Location: USA
Posted Dec 07, 2025
The job posting is for a Senior Data Analyst position at Ovia, a healthcare company. The role involves using data to drive business and health impact, designing dashboards, performing deep dive analyses, collaborating with data engineers, and leveraging AI. The position is hybrid with a minimum of three in-office days per week at either the Burlington or Durham location. The ideal candidate should have advanced SQL skills, experience with modern data stacks, and familiarity with Python or R.
Senior UX Designer
Company: labcorp
Location: USA
Posted Dec 07, 2025
The position involves working with design and product teams to create customer experiences that drive business impact. Responsibilities include designing digital products, collaborating with teams, interpreting data, conducting user research, creating wireframes and prototypes, and implementing UI solutions. The role requires a bachelor's degree, 5 years of UX/UI design experience, a strong portfolio, and proficiency in UX tools.
Senior Statistical Programmer (Pharma/CRO)
Company: MMS
Location: India
Posted Dec 07, 2025
MMS is an award-winning data-focused clinical research organization that values its employees and fosters a supportive, innovative work environment. The company supports the pharmaceutical, biotech, and medical device industries with its proven scientific approach to complex trial data and regulatory submission challenges. MMS offers exciting opportunities for career advancement and is looking for experienced professionals with strong programming skills and knowledge of drug development.
AI Video Creator
Company: Bamboo Works
Location: Philippines
Posted Dec 07, 2025
The company is hiring an AI Video Creator to lead a team of editors and develop AI-powered video concepts for platforms like TikTok, Instagram, and YouTube. The role requires a creative powerhouse with strong technical skills, experience with AI tools, and the ability to shape the future of video by blending innovation with flawless execution.
Lead Product Data Analyst
Company: First Advantage
Location: USA
Posted Dec 07, 2025
First Advantage offers a rewarding career in data analysis with competitive benefits, remote work options, and opportunities for growth. The role involves data analysis, ETL processes, and collaboration with cross-functional teams.
Senior Manager - Client Strategy
Company: New Engen
Location: USA
Posted Dec 07, 2025
New Engen is a digital marketing agency focused on helping brands grow through strategic, collaborative solutions. They offer a range of services and perks, seeking a Senior Manager Client Strategy to drive innovation and client partnerships in a flexible, remote-friendly environment.
AI-First Engineering Lead (ClipCrop)
Company: Storyteller
Location: Bulgaria
Posted Dec 07, 2025
The job posting describes a senior engineering role at Storyteller, a fast-growing B2B SaaS platform that creates interactive Stories experiences for leading global sports brands. The role involves leading a team of engineers to build and scale ClipCrop, an AI-first product that automatically generates high-quality video clips from long-form content. The ideal candidate should have technical leadership experience, end-to-end problem ownership, practical problem-solving skills, clear communication, ownership and accountability, flexibility, product sense, and an AInative mindset.
AI-First Engineering Lead (Web SDK)
Company: Storyteller
Location: Bulgaria
Posted Dec 07, 2025
The job posting describes a senior engineering role leading the development of a Web SDK for a fast-growing B2B SaaS platform used by leading global sports brands. The role involves technical leadership, end-to-end problem ownership, clear communication, and leveraging AI tools. The company values problem-solving, system design, and using AI to deliver outcomes efficiently.
AI-First Engineering Lead (ClipCrop)
Company: Storyteller
Location: Romania
Posted Dec 07, 2025
The job posting describes a senior engineering role at Storyteller, a fast-growing B2B SaaS platform that creates interactive stories for leading global sports brands. The role involves leading a team of engineers to build and scale the ClipCrop product, which automatically generates high-quality video clips from long-form content. The position requires technical leadership, end-to-end problem ownership, practical problem-solving skills, clear communication, and an AInative mindset. The company values capability, trajectory, and the ability to use AI and code as tools to deliver outcomes.