Exceptional Customer Experience Jobs

1,762,548 open positions · Updated daily

Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.

Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.

Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.

Clojure/ClojureScript Engineer - Fashion AI Automation

Company: Stylitics

Location: USA

Posted Dec 05, 2025

Stylitics is a leading visual outfitting and styling solution for top retailers and brands, using AI and stylist expertise to deliver outfit recommendations. They are seeking a skilled Clojure engineer to build AI-powered fashion and retail automation systems, including outfit image generation, product copywriting, review flows, and vector search architectures.

Senior Backend Engineer (Java)

Company: Secfix

Location: India,Pakistan

Posted Dec 05, 2025

Secfix automates security compliance for SMBs in Europe, offering remote work, competitive salaries, equity, and a supportive culture. They seek senior engineers to scale their product and grow as a European compliance automation leader.

Onboarding Specialist

Company: Pulley

Location: Remote

Posted Dec 05, 2025

Pulley is a company that aims to simplify the process of starting and managing a company by providing cap table management tools. They are looking for a technically savvy and customer-focused team member to join their Professional Services team, where the role involves leading technical client implementations, equity administration, and technical troubleshooting. The company has over 4000 customers and is backed by top investors.

Senior React.js Full-stack Developer

Company: Lemon.io

Location: Americas, Europe, Asia, Oceania - with exceptions

Posted Dec 05, 2025

Lemonio is a marketplace connecting talented senior developers with handpicked startups in the US and Europe. They offer competitive compensation, flexible schedules, and support throughout the cooperation stages. The company emphasizes clear communication, self-organization, and reliability. They have multiple projects available for senior developers with various tech stacks.

Senior Engineering Manager - Location AI

Company: Mapbox

Location: USA

Posted Dec 05, 2025

Mapbox is a leading platform for location-aware businesses with a strong developer community. The company focuses on AI-driven geospatial technologies and seeks a Senior Engineering Manager to lead innovative projects. They emphasize operational excellence, customer focus, and diversity in their team culture.

Senior Backend Engineer (Typescript)

Company: Cryptio

Location: UK

Posted Dec 05, 2025

Cryptio is a company that builds infrastructure for the crypto economy, providing enterprise-grade backoffice and data platforms for institutions, corporates, and crypto-native organizations. They are hiring senior backend engineers to join their integrations squad, focusing on building and maintaining integrations between Cryptio's SaaS platform and third-party APIs. The role involves writing production-grade TypeScript code, owning the end-to-end process, collaborating with product and other engineers, mapping data models, monitoring health, and contributing to architecture decisions. Cryptio offers a remote or hybrid working environment, competitive perks, and a collaborative culture.

Sr. Product Manager - AI Capabilities

Company: Zapier

Location: North America

Posted Dec 05, 2025

Zapier is seeking a Senior Product Manager to lead the vision and execution of their AI Capabilities team. The role involves defining and delivering the platform that will power all of Zapier's runtime AI products, including Agents, Chatbots, and AI by Zapier. The ideal candidate should have a strong technical foundation, experience working on platform-oriented products, and be comfortable navigating complex systems. They should be a builder at heart, self-directed, collaborative, and obsessed with delivering measurable business outcomes.

Recruiting Coordinator

Company: DevRev

Location: Philippines

Posted Dec 05, 2025

The role is a coordination-heavy Recruiting Coordinator position based in the Philippines, working with Talent Partners and Hiring Managers to move candidates through interviews, offers, and hiring. The role requires excellent communication skills, strong calendar management, and attention to detail in managing ATS records.

Staff Software Systems Engineer - Behavior Validation

Company: General Motors

Location: USA

Posted Dec 05, 2025

The job description outlines a critical role for a Staff Software Systems Engineer on the Behavior Validation team within the Autonomous Vehicle organization. The role involves leading validation efforts for autonomous vehicle software, defining requirements and metrics, analyzing and characterizing autonomous behaviors, prototyping testing strategies, and mentoring team members. The ideal candidate should have an advanced degree in a relevant field, 10+ years of experience in systems engineering or related fields, proficiency in SQL, Python, and C++, strong analytical thinking skills, and excellent communication skills.

Executive Assistant

Company: DevRev

Location: Philippines

Posted Dec 05, 2025

DevRev is seeking an Executive Assistant to support their CXO with administrative tasks, communication, and project management. The role requires a proactive, detail-oriented individual with 5+ years of experience and excellent organizational and communication skills.

Strategic Account Executive

Company: Form Health

Location: USA

Posted Dec 05, 2025

Form Health is a virtual obesity medicine clinic that provides high-quality, evidence-based treatment through telemedicine. They offer a multidisciplinary approach, working closely with patients through a proprietary mobile app. The company is venture-backed and aims to empower patients and drive impact at a national scale. They are seeking a Strategic Account Executive to drive retention, growth, and satisfaction for high-value client accounts.

Principal Software Engineer I

Company: Perforce

Location: USA

Posted Dec 05, 2025

The job posting is for a motivated and detail-oriented frontend or full stack Software Engineer to join the team. The role involves maintaining and enhancing the frontend presentation of the company's flagship on-premise product using TypeScript, Angular, and GraphQL. The position requires 10+ years of experience, strong communication skills, and experience with modern JavaScript frameworks.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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