Exceptional Customer Experience Jobs
1,762,548 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Chief Financial Officer
Company: Code.org
Location: Remote
Posted Dec 04, 2025
Code.org is seeking a Chief Financial Officer (CFO) with 12+ years of senior leadership experience to lead financial strategy planning and operations. The CFO will serve as the chief architect of resourcing decisions, ensuring investments and operational choices accelerate progress toward Code.org's 2030 goals. The ideal candidate combines strategic FP&A expertise, mission-driven financial leadership, and systems thinking to direct resources toward high-return opportunities and maintain transparent data-driven stewardship.
Engineering Manager - Data Pipeline
Company: Reddit
Location: Remote
Posted Dec 04, 2025
The Data Pipeline team at Reddit is responsible for building and maintaining the infrastructure that processes petabytes of data across the company. The team is looking for an experienced Engineering Manager to lead the team, drive reliability and scalability, and collaborate with other engineering teams. The role requires strong technical and leadership skills, as well as experience in distributed systems and data infrastructure.
Senior Android Engineer - Apps Platform (Performance)
Company: Reddit
Location: Remote
Posted Dec 04, 2025
The text describes a software engineering role at Reddit's Apps Platform team, outlining responsibilities for building tools, improving developer efficiency, and collaborating across teams. It lists required expertise, benefits like healthcare and parental leave, and pay transparency details.
Senior Software Engineer - Firefox Enterprise
Company: Mozilla
Location: Remote
Posted Dec 04, 2025
Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The company is wholly owned by the nonprofit Mozilla Foundation and is committed to making the internet better for people.
Strategic CES Operations Manager
Company: Figma
Location: USA
Posted Dec 04, 2025
The role is a global position responsible for building operational infrastructure, insights, and governance for post-sale activities. The individual will partner with various teams to ensure operational excellence and consistent performance management worldwide. The role involves defining operational frameworks, establishing reporting and metrics frameworks, defining performance metrics, and acting as a strategic connector between different teams. The ideal candidate should have 8+ years of experience in sales, customer success, or post-sales operations, strong expertise in systems including Salesforce and BI tools, and a proven ability to define operational frameworks and scale teams.
Senior Technical Accounting Manager
Company: Kraken
Location: Remote
Posted Dec 04, 2025
Kraken is a mission-focused company that aims to accelerate the global adoption of crypto for financial freedom and inclusion. They offer various products and services, and are committed to industry-leading security, education, and client support. The Senior Manager of Accounting Policy and Financial Transactions role is highlighted, emphasizing the company's focus on accounting and finance.
Software Engineer - Customer Studio Backend
Company: Hightouch
Location: Remote
Posted Dec 04, 2025
Hightouch is seeking a product-minded backend engineer to join their team and work on exciting projects related to data warehouse performance, analytics and experimentation, realtime audience syncing, and generative AI. The role offers significant impact and potential for growth, with a competitive salary range and equity compensation.
Business Development Representative - Mandarin Speaking
Company: GitLab
Location: Singapore
Posted Dec 04, 2025
This job posting highlights a remote Business Development Representative role at GitLab with opportunities for growth, comprehensive training, and collaboration across teams. Responsibilities include lead management, outreach, and sales pipeline development, while requiring skills in Mandarin/English, sales tactics, and tech industry experience.
Customer Experience Team Lead
Company: Found
Location: USA
Posted Dec 04, 2025
Found is a company that provides tools and services for self-employed individuals, including a business bank account that automates taxes and expense tracking. The company is looking for a Customer Experience leader to manage a team of associates who support customers at every stage of their journey. The role involves coaching, supporting customers, growing the team, reviewing performance metrics, managing schedules, and partnering with product teams.
Staff Software Engineer - Graphics
Company: Mozilla
Location: Remote
Posted Dec 04, 2025
Mozilla Corporation, a nonprofit-backed technology company, has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The company is committed to making the internet better for people and is wholly owned by the nonprofit Mozilla Foundation.
GitOps Engineering Manager
Company: Canonical
Location: Remote
Posted Dec 04, 2025
Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. They offer a GitOps Engineering Manager role to lead a high-performance team in devops and gitops engineering management. The company is founder-led, profitable, and growing, with a focus on pioneering new approaches to large-scale IS and sharing automation as open-source packages.
Engineering Manager
Company: Sparrow
Location: Remote
Posted Dec 04, 2025
The company is seeking engineering leaders to join their team. The role involves hiring, mentoring, and developing a talented team of engineers, shaping team practices and processes, partnering with cross-functional teams, and nurturing a team culture that values collaboration, engineering excellence, inclusivity, and psychological safety. The ideal candidate should have a bachelor's degree or equivalent experience, at least 7 years of software development experience, 5+ years of technical leadership experience, and a proven track record of leading teams in dynamic environments.