Exceptional Customer Experience Jobs
1,762,548 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Staff Fullstack Engineer
Company: Andela
Location: Remote
Posted Dec 04, 2025
Andela is a global talent marketplace that connects companies with top remote technical talent from emerging markets. They leverage AI to transform talent matching and are experiencing two industry transformations accelerated by generative AI. The company values diversity, inclusion, and technical excellence.
Senior Manager - PMM Operations
Company: Apollo.io
Location: Remote
Posted Dec 04, 2025
This job description outlines a Senior Manager PMM Operations role requiring cross-functional collaboration, product launch strategy development, and process optimization. It details responsibilities across product enablement, marketing alignment, and operational excellence, along with qualifications and compensation details.
Software Engineer - Distributed Systems
Company: Hightouch
Location: Remote
Posted Dec 04, 2025
The role is for a distributed systems engineer to work on a syncing engine, with opportunities to optimize performance, support streaming syncing, improve scalability and reliability, and work on a Personalization API. The company values high ownership, autonomy, and impact, and is looking for passionate engineers with experience in distributed systems.
Staff Data Scientist (Product)
Company: Apollo.io
Location: Remote
Posted Dec 04, 2025
The Senior Data Scientist role involves optimizing existing products and supporting early-stage initiatives through data-driven insights. The ideal candidate should have strong product analytics experience, expertise in translating complex data into actionable insights, and proficiency in data analytics tools. The role requires excellent communication skills, accountability, and the ability to thrive in a fast-paced environment.
Enterprise Customer Success Manager
Company: Lumos
Location: Remote
Posted Dec 04, 2025
The role of a Lumos Customer Success Manager involves onboarding, driving adoption and expansion, building relationships with customers, and influencing product roadmap. The ideal candidate should have 7+ years of experience in customer success, 3+ years managing enterprise customers, and skills in communicating complex concepts and collaborating with technical teams.
Senior Full Stack Engineer
Company: Kalepa
Location: Remote
Posted Dec 04, 2025
The job posting is for a core engineer role at a company working on cutting-edge technology including NLP, firmographic data, entity resolution, and more. The role involves building large data pipelines, distributed systems, machine learning models, and robust infrastructure. The company values smart programmers who love coding, seek challenging problems, and appreciate recognition for excellent work. They offer a competitive salary, equity options, and various benefits.
Staff Data Scientist - Consumer
Company: Reddit
Location: Remote
Posted Dec 04, 2025
Reddit is looking for a Staff Data Scientist to help build product strategy, drive experimentation, and scale work across the organization. The role requires a PhD or MS in a quantitative field, expertise in SQL and statistical analysis, and experience influencing product strategy with data. Benefits include comprehensive healthcare, 401k match, and generous paid leave.
Senior Full Stack Engineer
Company: Kalepa
Location: Remote
Posted Dec 04, 2025
The job posting is for a core engineer role at a company that values smart programmers who love coding and seek challenging problems. The role involves working on advanced systems including NLP, firmographic data, entity resolution, and more. The ideal candidate should have 5+ years of software engineering experience, excellent development skills, and experience with modern FE frameworks like ReactRedux. The company offers a competitive salary, significant equity options, excellent benefits, and a global team environment.
Customer Support Representative
Company: Baymard Institute
Location: Europe, UK, Germany, European timezones
Posted Dec 04, 2025
The job posting is for a full-time remote Customer Support Representative at Baymard Institute, a company that conducts UX research studies and provides a B2B SaaS platform for retailer stores, brands, and agencies. The role involves delivering excellent customer support, collaborating with internal teams, and maintaining a high standard of written communication. The ideal candidate should be motivated by helping customers succeed, have strong written English skills, and be comfortable with technology.
Senior Product Designer - Game Controller
Company: Netflix
Location: Remote
Posted Dec 04, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is expanding its Netflix Games division and seeking a Senior Product Designer for Games Controller to create seamless, intuitive experiences connecting smartphones to TV and web platforms. The role involves designing second-screen experiences, driving end-to-end design, collaborating across disciplines, and solving complex problems to shape the future of gaming on Netflix.
Staff Software Engineer - Graphics
Company: Mozilla
Location: Remote
Posted Dec 04, 2025
Mozilla's mission to build the internet as a public resource includes work on AI, security, and open-source software. The Graphics Team seeks engineers with expertise in C++/Rust and graphics frameworks, offering competitive benefits and a commitment to diversity.
Staff Software Engineer - Graphics
Company: Mozilla
Location: Remote
Posted Dec 04, 2025
Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. Mozilla is committed to making the internet better for people and is wholly owned by the nonprofit Mozilla Foundation.