Exceptional Customer Experience Jobs
1,762,548 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
CS Producer
Company: Brilliant
Location: USA
Posted Dec 04, 2025
Brilliant is a company focused on creating interactive, adaptive, and fun learning experiences to develop problem-solving skills. They prioritize building a healthy business with a strong emphasis on innovation, collaboration, and impactful education. The job posting highlights opportunities for CS producers to design engaging learning games, with competitive compensation and benefits including health care, flexible PTO, and home office support. The company values adventure, excellence, and transparency while fostering a culture of creativity and continuous improvement.
Senior Manager - Product Design
Company: Dropbox
Location: Canada
Posted Dec 04, 2025
The Senior Product Design Manager role at Dropbox focuses on leading high-quality design teams, shaping product vision, and fostering collaboration across departments to deliver exceptional customer experiences. The position emphasizes creating cohesive customer experiences, developing talented designers, and maintaining a culture aligned with Dropbox's values.
Sr. Software Engineer (Backend) - AI Tasks
Company: Zapier
Location: North America
Posted Dec 04, 2025
Zapier promotes AI integration in automation, hiring for AI Tasks roles. They seek engineers to build AI features, collaborate with teams, and contribute to scalable systems. The role emphasizes innovation, user experience, and cross-functional collaboration.
Business Development Manager - Enterprise Partnerships
Company: QuinStreet
Location: USA
Posted Dec 04, 2025
This job description seeks a mid-level Business Development Manager with experience in enterprise sales, digital marketing, and strategic partnerships. Responsibilities include pipeline management, deal execution, and cross-functional collaboration. Requirements emphasize 6+ years of sales experience, negotiation skills, and familiarity with performance marketing. The role offers a competitive salary range of $90k-$120k annually, along with benefits and performance incentives.
Software Engineer - Profile & Community
Company: Airbnb
Location: USA
Posted Dec 04, 2025
This job posting outlines a backend Software Engineer role at Airbnb with responsibilities involving collaboration across teams, building scalable systems, and mentoring engineers. It details required experience, location eligibility, and Airbnb's commitment to inclusion and disability accessibility.
Lifecycle Marketing Manager
Company: Green Dot Corporation
Location: USA
Posted Dec 04, 2025
Green Dot is seeking a Lifecycle Marketing Manager with CRM and automation expertise to drive customer engagement through digital banking solutions. The role offers remote work flexibility, competitive compensation ($109,300-$163,900), and opportunities to shape customer experiences while ensuring compliance with financial regulations.
Senior Product Designer II - AI Billing
Company: HubSpot
Location: USA
Posted Dec 04, 2025
The job posting is for a UX team role at HubSpot's Commerce Hub Core Experiences team. The role involves designing AI-driven experiences for onboarding, billing, payment migrations, verification, secure document uploads, payouts, and account tools. The ideal candidate should have experience in high-craft end-to-end product systems, designing AI solutions, and working across complex organizations. The role requires shaping Commerce at HubSpot, crafting innovative solutions, owning end-to-end experiences, designing with craft and system thinking, leveraging data analytics and AI, collaborating across disciplines, measuring, learning, and iterating, and fostering a bold inclusive culture.
Product Manager III - HD/3D Lanes
Company: Mapbox
Location: USA
Posted Dec 04, 2025
Mapbox is a leading platform for location-aware businesses, focusing on autonomous navigation and HD 3D Lane Maps. They seek a Product Manager to redefine the industry, emphasizing innovation, customer focus, and technical expertise.
Automotive Senior Solutions Architect (Korean Speaking)
Company: Mapbox
Location: USA
Posted Dec 04, 2025
Mapbox promotes itself as a leading platform for location-aware businesses, emphasizing its tools for navigation and developer adoption. The job posting highlights opportunities for Solutions Architects to design innovative mobility experiences while collaborating with global partners.
Senior Manager - Product Design
Company: Dropbox
Location: USA
Posted Dec 04, 2025
Dropbox is seeking a Senior Product Design Manager to lead product design teams in creating exceptional product experiences. The role involves shaping the vision and execution of critical product features, ensuring a seamless customer experience, and contributing to Dropbox's world-class design discipline. The ideal candidate will have experience leading design teams, a customer-centered approach, and a collaborative mindset.
iOS Software Engineer - Listing Clients
Company: Airbnb
Location: USA
Posted Dec 04, 2025
Airbnb's core business is hosting, which involves improving the host experience, launching new product verticals, and inspiring people to live richer lives by hosting on Airbnb. The company supports hosts who offer individual homes, experiences, service multiple homes, and hotels on the platform. The iOS engineer role focuses on building a delightful user experience for hosts throughout their journey, collaborating with various teams to design and deliver high-quality products on iOS.
Forward Deployed Engineer
Company: Canopy Connect
Location: USA
Posted Dec 04, 2025
Canopy Connect seeks a Forward Deployed Engineer to scale their API platform, focusing on customer success, technical implementation, and enterprise support. The role offers competitive compensation and growth opportunities.