Exceptional Customer Experience Jobs
1,762,548 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Business Transformation Consultant-Finance Analytics
Company: IBM
Location: Hyderabad, IN
Posted Dec 04, 2025
The job role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The ideal candidate should have 4+ years of experience with IBM Cognos TM1, strong knowledge of ETL processes, and proficiency in Python development. The role requires excellent analytical and communication skills.
z Delivery Consultant, GDPS
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The IBM Technology Expert Labs is seeking an IBM GDPS IT Management Consultant with expertise in IBM Z and Storage technology. The role involves leading and delivering presales and postsales client engagements to enable the adoption of IBM GDPS. Ideal candidates will have a successful history of implementing IBM GDPS engagements, be familiar with sysplex architectural methods, and possess strong zOS Parallel Sysplex Networking and Automation skills.
Product Manager
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text is a job description for a Product Manager role at IBM Infrastructure. It highlights the responsibilities, required education, technical expertise, and preferred experience for the position. The role involves strategic product management, data analytics, customer success enablement, data-driven decision making, user feedback integration, and cross-functional leadership.
Technical Support Representative- Network Detection and Response
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
The role involves working with clients on hybrid cloud and AI projects, monitoring network threats, and collaborating with security teams. It requires technical expertise in NDR tools and cybersecurity.
Analog Circuit Design Engineer
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This job description outlines the role of an Analog circuit design engineer specializing in high-speed serial IO links for IBM's next-generation technologies. The position requires expertise in full-custom analog circuit design, 7nm/14nm FinFet processes, and collaboration with global teams for macro development and verification.
Application Consultant-Banking
Company: IBM
Location: Taipei, TW
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the role of an Application Consultant who works closely with clients to improve their hybrid cloud and AI journey. The position requires strong technical skills, experience in system analysis and design, and the ability to develop proposals, analyze requirements, and design future-ready architectures.
Desenvolvedor(a) Salesforce Industries
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This role involves collaborating with clients on hybrid cloud and AI projects, emphasizing innovation, career growth, and technical expertise in Salesforce. It highlights opportunities for professional development and impactful solutions across industries, with a focus on strategic partnerships and continuous learning.
Managing Consultant - Cyber Strategy & Risk
Company: IBM
Location: Doha, QA
Posted Dec 04, 2025
The IBM security consulting team provides customized solutions for clients, focusing on understanding their specific business issues and providing guidance on a systematic approach to solve them within budget and timeframe. The team offers subject matter expertise through workshops and consulting engagements, assessing clients' security capabilities, identifying gaps, and recommending cost-effective best practices to reduce risk and increase their handle on security risk. The role requires hands-on implementation experience, deep technical knowledge of security governance tools, and strong communication and presentation skills.
Data Engineer-Data Integration
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As a Big Data Engineer, responsibilities include designing, building, optimizing, and supporting big data solutions, as well as collaborating with cross-functional teams.
Designer Internship
Company: IBM
Location: Antwerpen, BE
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. Interns can enhance their knowledge, gain professional experience, and build a compelling portfolio by working on client projects. The role provides opportunities to develop skills in creative design, user-centric research, design thinking workshops, and visual design.
IT Business Analyst - Legal Reporting (f/m/x)
Company: IBM
Location: Lancy, CH
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The position requires 10+ years of experience as an IT Business Analyst with expertise in Legal Reporting, Finance Risk regulation, and Legal Reporting software. The role includes analyzing regulations, defining functional designs, managing vendor relationships, executing database scripts, and liaising with the business. The position offers an individual career path, access to trainings, a knowledge sharing culture, and the possibility to work on projects in one of the largest IT companies.
Package Specialist-SAP HANA Basis
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include implementing and configuring SAP SLT systems, designing data replication processes, performing data mapping and transformation, monitoring data quality and integrity, and optimizing system performance. Required qualifications include a bachelor's degree in a relevant field, 7-10 years of experience as an SAP SLT Consultant, and strong knowledge of SAP SLT technology and data replication.