Exceptional Customer Experience Jobs
1,762,548 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Application Consultant-DevOps
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on developing and designing mobile solutions, implementing monitoring systems, and driving innovation. It requires a Bachelor's degree, with a preference for a Master's degree, and expertise in designing, integrating, and implementing monitoring systems for on-premise and cloud infrastructure applications.
Senior Managing SAP Data Lead
Company: IBM
Location: No City, US
Posted Dec 04, 2025
The text describes the role and responsibilities of an SAP Data Migration Lead in IBM Consulting. It highlights the importance of project planning, data assessment, stakeholder collaboration, technical execution, testing, documentation, training, compliance, continuous improvement, and leadership. The position requires a bachelor's degree, hands-on experience in identifying and solving complex business problems, collaborating with data owners and analysts, working with Data Architects, and leading technical aspects of SAP Business Intelligence solutions. Preferred experience includes working with SAP FICO, MM, SD, PM, and Master Data, as well as experience in Master Data Management with SAP Master Data Governance.
Strategy Consultant - Software - Cambridge, MA
Company: IBM
Location: Cambridge, US
Posted Dec 04, 2025
The Software Strategy Consultant role at IBM involves developing insights through data and experience to support strategy engagements for executive leaders in IBM Software. The consultant will work closely with leaders across IBM Software to accelerate the company's Hybrid Cloud and AI strategy. The role requires strong analytical skills, experience in strategy consulting, and the ability to deliver high-impact strategies and transformation programs.
SOAR Engineer
Company: IBM
Location: Chennai, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the importance of long-term relationships, collaboration, and innovation. It emphasizes the need for curiosity, continuous learning, and the ability to work in a fast-paced environment. The role involves incident response, security incident investigation, and threat hunting using SIEM tools like Qradar.
Infrastructure Specialist - Cloud Application Operations
Company: IBM
Location: NO City, BR
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunity to work with visionaries across industries, improve hybrid cloud and AI journeys, and leverage IBM's strategic partner ecosystem and technology platforms. It emphasizes the importance of curiosity, continuous learning, and long-term career growth in a culture of evolution and empathy.
Business Analyst-ADM
Company: IBM
Location: Navi Mumbai, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Key responsibilities include being a team player, training others, and strong communication skills. Required education is a Bachelors Degree, with a Masters Degree preferred. Required expertise includes experience in EE&U asset management and liaison between business and tech teams. Preferred experience includes good communication skills and maintaining documentation.
Customer Engineer - HashiCorp Vault Radar
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This job description highlights opportunities to work on transformative cloud solutions, collaborate with cross-functional teams, and contribute to innovative AI-powered infrastructure. The role emphasizes expertise in critical components, customer collaboration, and problem-solving in complex technical environments.
Security Consultant-Intelligence & Operations
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers, managing QRadar SIEM platform deployment, configuration, and operations. The ideal candidate will have expertise in QRadar, incident handling, forensic analysis, and security monitoring to enhance an organization's security posture.
India & South Asia Compliance Officer
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The role of India & South Asia Compliance Officer at IBM involves maintaining the company's reputation of integrity and ethical conduct, coordinating compliance efforts across key areas, driving continuous improvement, and collaborating with senior business leaders and stakeholders. The position requires a strong commitment to integrity, excellent communication skills, and experience in the IT and technology sector.
IBM Technology Expert Labs - Delivery Consultant for IBM Mainframe / LinuxONE
Company: IBM
Location: BUDAPEST, HU
Posted Dec 04, 2025
IBM Technology Expert Labs is a professional services organization that provides world-class services for clients using IBM technology, servers, and storage. The role involves delivering services for data and AI hybrid cloud and data resiliency solutions based on IBM z systems and software. The position requires infrastructure technology expertise, hands-on experience with datacenter infrastructure products, and readiness to work on projects outside of Hungary and travel if needed.
Product Manager - STUDENT CONVERSION
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
The text describes a career opportunity at IBM, focusing on a role for a seasoned Product Manager. The role involves product ownership, growth, Agile team facilitation, innovative development, strategic leadership, and partnerships. Required skills include championing the voice of the customer, passion for innovation, financial acumen, and end-to-end product development expertise.
UX Designer
Company: IBM
Location: Mulhuddart, IE
Posted Dec 04, 2025
IBM Software is seeking a designer with experience in user research, strategic thinking, and independent execution to drive the design vision and champion user-centric innovation across the product. The role involves end-to-end design execution, collaborative development, conducting user research, translating insights into designs, sharing work-in-progress designs, advocating for design excellence, and understanding business context. The ideal candidate should have a bachelor's degree, 3-5 years of experience in UX or product design, proficiency in design tools, knowledge of design and UX principles, strong communication skills, self-driven nature, and a portfolio showcasing previous UX design work.