Exceptional Customer Experience Jobs
1,762,548 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Senior AI Cybersecurity Consultant
Company: IBM
Location: San Francisco, US
Posted Dec 04, 2025
The job posting is for a highly skilled AI Cybersecurity Consultant to integrate AI and LLMs into advanced cybersecurity solutions. The role involves strategic advisory, solution design and implementation, data engineering, threat intelligence, automation, governance, and stakeholder engagement. The ideal candidate should have deep expertise in cybersecurity, AIML, and LLM frameworks, along with strong communication and stakeholder engagement skills.
Senior Digital Asset Sales
Company: IBM
Location: Sandton, ZA
Posted Dec 04, 2025
This job posting highlights a senior sales role at IBM focused on enterprise digital asset sales, emphasizing strategic opportunities, competitive compensation, and collaboration in innovative environments. Responsibilities include lead generation, deal structuring, and relationship building with key stakeholders, while offering a dynamic work environment and growth potential.
Software Intern - Technical Support 2026
Company: IBM
Location: Krakow, PL
Posted Dec 04, 2025
IBM Software is seeking motivated individuals for intern positions in their zSystems Software support teams. The role involves providing remote technical support, problem determination, and collaboration with other teams to resolve issues. Required skills include knowledge of zOS operating systems, troubleshooting tools, and excellent communication skills.
Transformation Consultant - Public Cloud
Company: IBM
Location: AMSTERDAM, NL
Posted Dec 04, 2025
The job description outlines the role of a Transformation Consultant for SAP Public Cloud at IBM Consulting. The position involves assessing systems, developing migration strategies, designing and implementing SAP-based cloud solutions, optimizing costs, leading projects, managing change, and continuously improving financial solutions. The role requires a bachelor's degree, preferably a master's, with at least 5 years of experience in SAP and public cloud technologies. Strong analytical, problem-solving, and project management skills are essential, along with excellent communication and interpersonal abilities.
Package Consultant-SAP Ariba
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on Supply Chain solutions using Ariba applications. It highlights the role's responsibilities, required education, and technical expertise. The position involves working with clients globally, leading teams, and participating in sales opportunities.
Software Developer (Java Back-End)
Company: IBM
Location: Praha, CZ
Posted Dec 04, 2025
The job description outlines a backend developer role at IBM, focusing on software development, data governance, and collaboration with cross-functional teams using technologies like Java, Docker, and Jenkins. It emphasizes skills in agile development, CI/CD practices, and containerization tools while detailing responsibilities such as designing features, maintaining code quality, and working with product managers.
Service Support Reprensatitave N.W. Texas
Company: IBM
Location: COPPELL, US
Posted Dec 04, 2025
The text describes the role and responsibilities of commercial and consumer representatives who provide support services for high-volume commercial products like Lenovo PC and Apple. They are responsible for onsite installation, maintenance, repair, and problem resolution, using IBM tools to drive automation and improve client operations. The role requires technical expertise, problem-solving skills, and strong interpersonal skills to ensure high client satisfaction.
ServiceNow Program/Project Manager
Company: IBM
Location: Dallas, US
Posted Dec 04, 2025
The job posting is seeking a seasoned ServiceNow Program Project Manager to lead complex ServiceNow engagements across enterprise clients. The role combines delivery leadership, client relationship management, financial accountability, and Agile/Scrum mastery. The ideal candidate will have deep experience with ServiceNow implementations and serve as a trusted advisor and delivery leader across multiple workstreams.
Nurse specialist
Company: IBM
Location: Capital Federal, AR
Posted Dec 04, 2025
The text is a job posting for an Occupational Health role at IBM. It describes the responsibilities, required education, and preferred experience for the position. The role involves preventing, investigating, and treating work-related illnesses and injuries, as well as supporting and managing care for ill and injured workers. The posting emphasizes the need for strong communication, teamwork, analysis, problem-solving, and judgment skills.
Procurement Professional- SC (Japanese Bilingual)
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 04, 2025
IBM is a leader in the worldwide transformation and offers opportunities for career development in Procurement. The company values openness, collaboration, and trust, and encourages innovation. The role involves end-to-end tactical buying, RFx steps, low-value sourcing activities, creating global agreements, engaging with clients, managing engagements, preparing cost modeling, and supporting supplier performance management.
Web Developer – Entry Level
Company: IBM
Location: Bedford, CA
Posted Dec 04, 2025
The IBM Client Innovation Centre in Nova Scotia offers a unique position at the intersection of business and technology. The role involves designing, developing, and delivering modern web applications using frontend frameworks and cloud technologies. The position requires a Bachelor's degree, experience with JavaScript, TypeScript, and modern frontend frameworks, and exposure to backend or fullstack environments.
Senior AI Developer
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
This job description outlines a role in Kochi, India, focusing on AI and data engineering for digital transformation. Responsibilities include designing AI agents, developing data pipelines, and collaborating with global teams. The position requires expertise in Python, SQL, and IBM Watsonx Orchestrate, with opportunities to drive business outcomes through innovative solutions.