Exceptional Customer Experience Jobs
1,762,548 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
SAP領域のAMSプロジェクトマネジャー
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
The text describes a role at IBM where employees work with global clients to drive hybrid cloud and AI transformations. It emphasizes the importance of curiosity, continuous learning, and creativity in generating impactful solutions. The role involves project management for SAP application management services, including planning, execution, risk management, and optimization.
Software development engineer
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
Tokyo Software Development is a part of IBM Research & Development Tokyo Lab, responsible for developing and maintaining software products and infrastructure for the global market. They deliver reliable, high-quality solutions that support the foundations of society, collaborating closely with other IBM Tokyo divisions to provide high-value products to customers worldwide.
Package Specialist-SAP SCM SD
Company: IBM
Location: Ahmedabad, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers, delivering technical and industry expertise to clients worldwide. The position requires strong team player skills, training abilities, and excellent communication and collaboration skills. A Bachelor's degree is required, with a Master's degree preferred. The role demands 5-8 years of hands-on experience in SAP support projects, specifically in SAP SALES AND DISTRIBUTION, with deep knowledge of the module and business domain. Regression testing, system integration testing, and configuring SAP System with SALES AND DISTRIBUTION module are preferred technical skills.
Technology Sales Representative
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The Technology Sales Representative (TSR) at IBM drives revenue growth by building trusted customer relationships, especially at the CxO level. They orchestrate resources to address complex customer requirements with suitable IBM solutions, combining deep technical and industry-specific knowledge with a focus on deal closure and sustainable business development. The role requires strong sales execution, industry acumen, technological understanding, strategic planning, communication skills, and leadership abilities.
Managing Consultant - SAP OTC S4 HANA
Company: IBM
Location: No City, US
Posted Dec 04, 2025
This job description outlines a role as an SAP consultant with opportunities for growth, collaboration with global clients, and integration of advanced technologies. The position requires expertise in SAP systems, project management, and cross-functional teamwork to deliver innovative solutions for business challenges.
Accounts Receivable Collections Specialist| Fluent in Hebrew & English
Company: IBM
Location: MADRID, ES
Posted Dec 04, 2025
The job posting is for an Accounts Receivable Analyst position at IBM. The role involves maximizing cash flow through collections, dispute resolution, bad debt prevention, and collaboration with internal and external stakeholders. The ideal candidate should have strong problem-solving, communication, and continuous improvement skills.
Senior SAP Architect S/4HANA Transformation & Cloud (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The job description for an SAP Application Architect at IBM Consulting highlights the role's focus on defining solutions, leading technical teams, and optimizing system architectures. The position offers a global network of experts, personalized onboarding, career development, performance-based compensation, flexible work models, and attractive additional benefits. The role requires extensive experience in technical SAP consulting, SAP S/4HANA architectures, and S/4HANA transformations, as well as expertise in current SAP transformation models and technologies.
Security Consultant (f/m/x)
Company: IBM
Location: WIEN, AT
Posted Dec 04, 2025
The text is a job description for a Security Consultant role at IBM Client Innovation Center Austria. It outlines the responsibilities, required qualifications, and benefits of the position. The role involves working with clients to develop security solutions, implementing SIEM/SOC concepts, and collaborating with international teams.
Senior Research Scientist
Company: IBM
Location: Yorktown Heights, US
Posted Dec 04, 2025
IBM Research is a team dedicated to inventing the future of computing, focusing on developing novel AI methods and models for math and science. The role involves conducting fundamental research, performing experiments, and implementing demonstrations to accelerate solutions for complex problems.
Lead Architect
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive business change using the latest technology platforms. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. The role of a Senior Application Architect in Application Automation involves leading the design, development, and implementation of complex automation solutions, mentoring team members, and collaborating with stakeholders.
Senior Mobile Developer Android (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This role at IBM Consulting involves leading mobile development for enterprise-scale applications, working with cutting-edge technologies, and collaborating with clients to drive innovation. The position requires strong technical skills, leadership abilities, and a commitment to continuous improvement.
Application Developer-ServiceNow
Company: IBM
Location: Mysore, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on hybrid cloud and AI solutions. It highlights the role of a Software Developer, emphasizing collaboration, continuous learning, and technical expertise. The position offers opportunities to work with clients globally and contribute to innovative projects.