Exceptional Customer Experience Jobs
1,762,548 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
PLM Teamcenter Imple. Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive business change using the latest technology platforms. The company provides training, promotion opportunities, feedback, diversity and inclusion, recognition programs, and benefits such as flexible working, sabbaticals, and pension plans. They are seeking experienced Teamcenter Application Consultants to join their Client Innovation Center and work on configuring and supporting Teamcenter for clients across various sectors.
Package Consultant-SAP UX
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This job description outlines a career in IBM Consulting focused on designing SAP composite applications and enhancing mobility solutions for clients. It emphasizes collaboration with industry visionaries and the impact of strategic technology platforms. Requirements include a bachelor's degree, 4+ years of experience in enterprise mobility architecture, and expertise in mobile app development across multiple platforms.
[2026 IBM Consulting Associates] Security Consultant
Company: IBM
Location: Seoul, KR
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as an Associate Security Consultant. The role involves working with clients worldwide, developing cybersecurity strategies, conducting security assessments, and implementing security solutions. The position requires a Bachelor's degree, strong problem-solving skills, and familiarity with cybersecurity concepts and technologies.
Desarrollador de Salesforce (Guadalajara)
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
The text describes the role of a Salesforce Developer, focusing on designing, developing, and customizing applications within the Salesforce platform. It highlights the importance of collaborating with stakeholders, ensuring system performance, and staying current with Salesforce releases. The role requires a Bachelor's degree, experience with Salesforce Service Cloud, and proficiency in various technical skills.
PROCESS DELIVERY SPECIALIST-LEAD TO CASH
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Process Analyst in the Order to Cash (O2C) domain. The role involves processing accounts receivable, preparing journal entries, reconciling accounts, and meeting client service level agreements. The position requires a bachelor's degree, preferably a master's degree, and experience in enhancing cash application automation and reducing complexity in assigned accounts.
Internship System and Board Design (m/f/x)
Company: IBM
Location: Ehningen, DE
Posted Dec 04, 2025
The text is a job posting for an internship position in the System and Board Design team at IBM's largest European research and development site in Ehningen, Germany. The role involves designing high-performance mainboards and PCB cards for IBM's flagship platforms, working with advanced packaging and chip technology, and collaborating with colleagues across different countries using Agile and Design Thinking methodologies.
Package Specialist-SAP HANA Basis
Company: IBM
Location: DALIAN, CN
Posted Dec 04, 2025
The text outlines job responsibilities for an SAP Fiori developer role, including deployment, performance optimization, collaboration with SAP BASIS, documentation, and required technical expertise in SAP Fiori/UI5, ABAP, and OData services.
Senior Sourcing Lead - Technology and/or Services
Company: IBM
Location: BUDAPEST, HU
Posted Dec 04, 2025
This job description outlines a Senior Sourcing Lead role with responsibilities in complex procurement, cross-functional collaboration, and global compliance. Requirements include a bachelor's degree, 7+ years of experience, and fluency in multiple languages.
Manager – Financial Planning & Analysis (FP&A)
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, focusing on long-term client relationships, deep industry expertise, and a culture of curiosity and collaboration. It highlights the role of a Manager FP&A, responsible for financial planning, budgeting, forecasting, and strategic analysis. The position requires a detail-oriented and motivated FP&A Analyst to join the team, with responsibilities including financial planning, reporting, analysis, business partnering, financial modeling, and process improvement.
Associate Security Consultant - Entry Level (Buffalo, NY)
Company: IBM
Location: Buffalo, US
Posted Dec 04, 2025
The IBM Consulting Associates Program offers university hires the opportunity to work with diverse clients worldwide, focusing on professional development, ongoing learning, and career advancement. Associates will collaborate with senior consultants to solve complex client challenges, improve security posture, and deliver business value using IBM's unique combination of skills, experiences, and capabilities.
Data Scientist - Advanced Analytics
Company: IBM
Location: London, GB
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. As a Data Scientist, you will lead AI solutions, advanced analytics, and automation for clients across industries, working at the intersection of data science, business strategy, and technology. The role requires strong technical skills, communication abilities, and a passion for continuous learning.
INTEGRATION ARCHITECT-PROCESS INTELLIGENCE
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role in IBM BPO that accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. The role involves executing end-to-end implementation projects, designing data models, building process mining models, and developing ETL pipelines. The position requires a bachelor's degree, 5+ years of experience in process and data modeling, and hands-on experience with data from ERP systems and process mining technologies like Celonis.