Exceptional Customer Experience Jobs
1,762,548 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Application Developer-Hybrid Cloud Manage
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the company's global presence, collaboration with clients, and focus on hybrid cloud and AI. The role involves working in Client Innovation Centers and Delivery Centers, requiring strong teamwork, communication, and technical skills, particularly in Hadoop, ETL, and ALM. Prior experience in Agile environments and collaboration with automation and manual testers is preferred.
Data Engineer with DBT
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The job posting is for a Data Engineer role at IBM Consulting, focusing on designing, building, and maintaining large-scale data systems. The role involves working with cross-functional teams, developing data pipelines, and collaborating with stakeholders. Required skills include proficiency in Python, experience with DBT and Snowflake, and knowledge of Data Vault 2.0 data modeling principles.
Application Developer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as an Application Developer for Federal clients. The position involves designing, developing, and implementing Maximo applications, collaborating with multidisciplinary teams, and optimizing system performance. The role requires a strong technical background, experience with IBM Maximo, and the ability to obtain a Federal security clearance.
AI Engineer – Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM's Client Engineering team is evolving its approach to technology sales by focusing on innovative solutions, collaboration, and client engagement. The AI Engineer role involves developing and deploying AI systems using the WatsonX platform, with a focus on pre and post-sales pilots, solution optimization, collaboration, and staying up-to-date with industry trends.
Infrastructure Specialist - AWS
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on hybrid cloud and AI solutions for clients worldwide. It highlights the company's emphasis on long-term relationships, collaboration, and continuous learning. The role involves cloud transformation, system design, and implementation across various environments, with a preference for candidates with relevant technical expertise and experience.
(IJDS DXセンター) Application Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This is a Japanese-speaking role located in Japan, working on large-scale projects across various industries. The role involves all phases of project development, from requirements definition to post-release testing and operation. Experience in Java, web application development, server-side development, cloud-native application development, and mobile application development is preferred.
IBM Cloud Site Reliability Engineer - HPCS
Company: IBM
Location: Mulhuddart, IE
Posted Dec 04, 2025
The IBM Cloud Site Reliability Engineering (SRE) team is seeking applicants for a role that involves building, deploying, configuring, and maintaining highly reliable and secure cloud-based software infrastructures. The position requires 24x7 observability, cross-functional troubleshooting, deployment and configuration using CI/CD tools, security and compliance implementation, and maintenance and support tasks. The role is part of a global team using a follow-the-sun model and involves handling real-time alerts, customer-reported problems, and participating in scrums, sprint planning, and retrospectives.
Data Engineer-Data Platforms-Google
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The position requires skills in multiple GCP services, Python, SQL, and the ability to analyze data for functional business requirements. A collaborative, proactive, and ambitious individual with 5-7 years of relevant experience is preferred.
ATM - Remote Monitoring Support and Representative (German)
Company: IBM
Location: Zagreb, HR
Posted Dec 04, 2025
The job posting is for a Remote Monitoring Support Representative Level 1 to monitor ATM networks in Germany. The role involves real-time monitoring, ticket management, basic remote support, and escalation. Preferred qualifications include familiarity with ATM systems, remote support experience, strong communication skills, and fluency in German and English.
Entry Level Product Manager 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text is a job description for a cross-portfolio Product Manager role at IBM. It highlights the responsibilities, required skills, and qualifications for the position. The role involves collaborating with various teams, supporting product teams, analyzing market trends, and driving efficiency in product management processes.
Data Engineer-Machine Learning
Company: IBM
Location: Taipei, TW
Posted Dec 04, 2025
The text describes a career in IBM Consulting as a Data Engineer, highlighting the role's responsibilities, required skills, and preferred experience. It emphasizes collaboration, data management, and the use of various technologies to drive impactful solutions for clients.
Storage Product management - Go-To-Market
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
The text describes the role and responsibilities of a GoToMarket product manager for IBM Storage. The position involves collaborating with sales and technical teams to develop client proposals, analyze requirements, support product positioning, contribute to marketing campaigns, track pipeline activities, and participate in enablement sessions. The role requires a bachelor's degree, strong communication skills, basic understanding of IT infrastructure, analytical mindset, proficiency in tools like Excel and PowerPoint, and familiarity with enterprise storage technologies.