Exceptional Customer Experience Jobs
1,762,548 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
SAP Delivery Project Executive
Company: IBM
Location: Buffalo, US
Posted Dec 04, 2025
The role is for a Senior Managing Consultant and AMS Delivery Leader to oversee strategic SAP S4HANA RISE client accounts. The ideal candidate will have extensive SAP experience, expertise in IT service management, and strong leadership and communication skills. The position involves operational delivery management, client relationship management, and team leadership.
Application Developer-DevOps
Company: IBM
Location: Mysore, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the company's global presence, collaboration with clients, and focus on hybrid cloud and AI. The role involves designing and developing mobile solutions, automating deployment processes using Ansible, and staying up-to-date with the latest technologies. A bachelor's degree is required, while a master's degree is preferred. Technical expertise in Ansible, Unix/Linux, scripting tools, and the Windows ecosystem is essential.
Python Test Automation Intern
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
The text is a job description for a Python Test Automation Intern position at IBM Software. It highlights the company's focus on creating AI-powered cloud-native software solutions and the opportunities for growth and innovation within the organization. The role involves supporting the design, execution, and automation of test scenarios for enterprise-level data storage servers.
Engineering Manager, HashiCorp Consul Ecosystem & Enablement
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, specifically for an Engineering Manager role leading the Consul Engineering organization. The role involves managing a team of 8-10 engineers responsible for building tools, test infrastructure, and integrations to enable internal engineers and external customers to adopt Consul seamlessly. The position requires a strong technical background, experience in people management, and expertise in areas such as system software, distributed systems, virtualization, and modern CI/CD systems.
Senior Data Scientist - Public Sektor (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients to develop transformative solutions using AI, hybrid cloud, and data analytics. It highlights the role of a Senior Data Scientist in the public sector, emphasizing the importance of data analysis, strategy development, and collaboration with clients and teams.
Technical Support Professional - HashiCorp
Company: IBM
Location: AMSTERDAM, NL
Posted Dec 04, 2025
IBM is seeking a high-caliber, customer-facing Senior Support Engineer to join its Support Engineering team for Terraform Enterprise products in the Netherlands. The role involves solving complex issues, collaborating with global teams, and advocating for customer satisfaction. The ideal candidate has 5+ years of support engineering experience, strong communication skills, and familiarity with Terraform and related technologies.
Package Consultant-SAP IS Utilities
Company: IBM
Location: Ahmedabad, IN
Posted Dec 04, 2025
The job description outlines the role of an SAP ISU Consultant at IBM Consulting, focusing on designing, building, and configuring applications to meet business requirements in the utilities industry. The role involves working in client innovation centers, collaborating with clients globally, and demonstrating expertise in SAP ISU modules, billing, device management, and problem-solving.
Package Consultant-SAP Application Extensions
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers, collaborating with clients to develop solutions using best practice technologies. The position requires expertise in SAP ABAP, HANA, and various development skills.
Back-end Developer
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
This job description outlines the role of a BackEnd Developer focusing on designing, developing, and maintaining software systems for storage hardware. It details responsibilities like API development, hardware integration, and collaboration with cross-functional teams, along with required skills in Python, version control, and storage protocols.
Project Manager-SAP HANA
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The role is a Project Manager position at IBM Consulting Client Innovation Centers Delivery Centers in India. The role requires expertise in project management, functional/technical expertise, and relationship management. The position requires a Bachelors or Masters degree, 17+ years of experience in SAP, and PMP/ITIL certification. The role involves managing complex projects, developing relationships with stakeholders, and working with Indian clients.
Financial Analyst (Mandarin / Japanese Bilingual)
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 04, 2025
The text is a job description for a Business Planning Analyst role at IBM Malaysia. It highlights the responsibilities, required skills, and qualifications for the position, emphasizing the importance of financial analysis, collaboration, and strategic decision-making.
Deputy Acquisition Project Manager
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the importance of long-term relationships, collaboration, and innovation. It emphasizes the role of a Deputy Acquisition Project Manager in leading strategic planning, performance tracking, and stakeholder engagement for a multibillion dollar federal acquisition program.