Exceptional Customer Experience Jobs
1,762,548 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Data Scientist
Company: IBM
Location: Austin, US
Posted Dec 04, 2025
IBM's Cost Optimization team is seeking a talented individual to collaborate across teams in finance, supply chain, product management, development, and engineering to drive process improvements and optimize costs using AI tools, financial analysis, and data science.
Application Architect-SAP HANA Development
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, emphasizing collaboration with global clients, technical expertise in hybrid cloud and AI, leadership in solution design, and professional growth opportunities through SAP knowledge expansion.
Systems Integration Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on the role of a DCC Systems Integration Engineer. The role involves developing, implementing, and managing API gateways to integrate applications across the Digital Command Center (DCC), which is based on IBM's Federal Intelligent Data and Automation Platform. The position requires a bachelor's degree in computer science or a related field, 5+ years of experience, and expertise in agentic AI, agile environments, and API integration. The role offers long-term career growth and development opportunities in a culture that embraces unique skills and experience.
Application Developer - Commerce Transformation
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Commerce Transformation Developer. The role involves designing, implementing, and maintaining backend, frontend, and APIs for enterprise-grade e-commerce platforms. The position requires strong technical skills in backend development, experience with commerce tools and modern headless customer engagement platforms, and knowledge of MACH architecture principles. Soft skills such as analytical thinking, communication, and collaboration are also important.
Full Stack Developer Intern
Company: IBM
Location: Islamabad, PK
Posted Dec 04, 2025
The job role requires understanding of multichannel campaign management in telecommunication organizations. The role assists clients in selecting, implementing, and supporting application packaged solutions, using consulting skills, business knowledge, and expertise to integrate technology and achieve business results.
CyberSecurity Incident Orchestrator
Company: IBM
Location: BUDAPEST, HU
Posted Dec 04, 2025
The job description outlines the role of a Cybersecurity Incident Orchestrator at IBM Security Services. The position involves managing and coordinating the response to cybersecurity incidents, working closely with SOC analysts, threat hunters, and IT teams. Key responsibilities include incident coordination, handling escalation calls with clients, threat analysis, communication and reporting, continuous improvement, training and awareness, tool integration, and compliance and documentation.
Senior Data Security Consultant
Company: IBM
Location: No City, US
Posted Dec 04, 2025
IBM Consulting is seeking a Senior Management Consultant in Data Security to help clients design and implement enterprise data security strategies, drive compliance, and enable secure digital transformation. The role requires deep technical expertise in Zero Trust architectures, Data Loss Prevention, AIdriven data protection, and compliance frameworks, as well as strong leadership and consulting skills.
Security Specialist - CyberSecurity Threat Management
Company: IBM
Location: Seoul, KR
Posted Dec 04, 2025
The job description outlines the role and responsibilities of a Security Specialist within IBM's client Security Operations Centers (SOC). The position requires a Bachelor's degree, 3+ years of cybersecurity experience, and expertise in SOC processes, incident response, and various security technologies. Preferred experience includes security content management, solution engineering, and advanced Python programming skills.
Application Developer-Java & Web Technologies
Company: IBM
Location: Shenyang, CN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and improve hybrid cloud and AI journeys. It emphasizes the importance of curiosity, knowledge, and creative problem-solving. The role of a Software Developer involves participating in the software development lifecycle, working with the latest technologies, and providing technical assistance to end users.
Package Consultant-Workday Integrations
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the company's global presence, collaboration with clients, and focus on hybrid cloud and AI. The role involves working in Client Innovation Centers and Delivery Centers, delivering technical and industry expertise to clients worldwide. Required skills include teamwork, training, communication, and collaboration, along with a bachelor's degree and experience in Workday and SAP S4 HANA implementations.
React Developer
Company: IBM
Location: Napoli, IT
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a React Developer. The position involves building and maintaining dynamic web applications, collaborating with cross-functional teams, and optimizing frontend components. The role requires strong technical skills in JavaScript, React, TypeScript, state management libraries, and UI component development.
Full Stack Engineer Solution Architect
Company: IBM
Location: No City, US
Posted Dec 04, 2025
This job description highlights a career in IBM Consulting with global client collaboration, focusing on hybrid cloud and AI innovation. The role combines full-stack engineering, architectural decision-making, and DevOps practices. It requires expertise in Java, Angular, microservices, and CICD pipelines, with opportunities for mentorship and cross-functional teamwork.