Exceptional Customer Experience Jobs
1,762,548 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Software Developer - Rust Developer
Company: IBM
Location: Mulhuddart, IE
Posted Dec 04, 2025
IBM seeks a Rust Developer to optimize performance-critical components, design high-performance microservices, and collaborate on cross-platform solutions within a dynamic team environment.
Intern 2026: AI Hybrid Cloud Platforms Research Developer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Research is seeking highly motivated students for developer internships in ML training and inference for Summer 2026. Interns will gain hands-on experience building infrastructure for machine learning platforms, model inference services, and intelligent agents. The role offers mentorship from experienced engineers and researchers, exposure to next-generation AI platforms, and the opportunity to strengthen development skills in a modern hybrid cloud environment.
Package Specialist-SAP HANA SCM MM
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include assisting clients with SAP Supplier Relationship Management, leading projects, conducting testing, and providing support. Required education is a Bachelor's degree, with a Master's degree preferred. Technical expertise includes 6-8 years of SAP functional experience, specializing in SAP MM HANA modules.
Software Development Manager
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, focusing on a role as a Software Development Manager. The position involves managing software development, enhancing product experiences, and scaling team capabilities. The role requires expertise in software development, team management, strategic partnerships, and technical direction. The company values innovation, continuous improvement, and collaboration with product teams.
Senior Software Engineer IAM
Company: IBM
Location: Mulhuddart, IE
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, focusing on the Keycloak Core Clients team. It highlights the role of a Senior Software Engineer in advancing authentication protocols and security capabilities, contributing to open source projects, and collaborating with industry working groups. The position requires expertise in Java development, token-based security protocols, cloud application development, and security principles.
Project Manager - Cyber Security Services
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals across industries, delivering effective solutions using latest technology platforms. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. The role involves managing complex cybersecurity projects, ensuring scope, schedule, and cost targets are met, and leading cross-functional teams.
Package Consultant-SAP HANA Analytics
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves assisting clients with SAP Hana Analytics, leading projects, and conducting testing. A bachelor's degree is required, with a master's degree preferred. 6-12 years of SAP functional experience is required, with expertise in SAP Hana Analytics modules and business requirements gathering.
Web Strategist
Company: IBM
Location: Bucharest, RO
Posted Dec 04, 2025
The job posting is for a Web Strategist position at IBM's Marketing Communications & Corporate Social Responsibility team in Bucharest. The role involves shaping web experiences, collaborating with stakeholders, and using data-driven strategies to drive engagement and optimize performance.
Security Consultant - End point security
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI journeys. IBM provides a supportive culture that encourages curiosity, knowledge, and creative problem-solving. The position requires technical expertise in endpoint security, proxy solutions, and network security, along with strong interpersonal and time management skills.
zSecure assembler backend developer
Company: IBM
Location: Leiden, NL
Posted Dec 04, 2025
IBM is seeking an experienced zOS Security Software Developer for their software lab in Delft, Netherlands. The role involves developing the IBM zSecure portfolio, which adds security assurance layers to IBM Z hardware and software. The position requires expertise in zOS, zVM, and security software like RACF, ACF2, and Top Secret. The team is expanding to web-based capabilities and supporting a mixed on-prem/cloud environment.
EMEA Select Territory marketing internship
Company: IBM
Location: MADRID, ES
Posted Dec 04, 2025
IBM is a company that believes in shaping the world through technology and innovation. They are a catalyst for change, improving businesses, society, and the human condition. The Marketing Communications and Corporate Social Responsibility team tells this story and positions IBM in the market, capturing the attention of clients, partners, the media, and other IBMers. The company values openness, collaboration, trust, and unique ideas, providing a place where employees can bring innovation to life.
Research Intern - Next Generation Systems (3 months)
Company: IBM
Location: Dublin, IE
Posted Dec 04, 2025
IBM Research is seeking candidates for an internship focused on foundational research and engineering to support the next generation of AI workloads. The role involves making agent behavior observable and interpretable, defining performance and reliability metrics, and optimizing serving and orchestration of multimodal models in cloud-native environments. The internship offers a unique opportunity to contribute to frameworks and tools that enhance the robustness, efficiency, and scalability of complex AI systems.