Exceptional Customer Experience Jobs
1,762,548 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Application Developer-Java & Web Technologies
Company: IBM
Location: Shenyang, CN
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. As a Software Developer, you'll work on hybrid cloud and AI projects using cutting-edge technologies. The role involves analytical problem-solving, comprehensive engagement across process phases, and strategic stakeholder engagement to drive innovative solutions.
Application Database Administrator-RDBMS
Company: IBM
Location: Navi Mumbai, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical expertise to clients worldwide. As a Database Administrator, responsibilities include monitoring database performance, ensuring backup integrity, optimizing database design, and implementing performance tuning strategies. The role requires a BSc in Computer Science and 6-9 years of experience, with expertise in IBM DB2 LUW and database migration.
Package Consultant-SAP BTP
Company: IBM
Location: Gurgaon, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and leverage IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and long-term career growth. The role involves solution design and development, integration and architecture, DevOps and delivery, and stakeholder collaboration.
Engenheiro de Dados MLOps
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As a Data Engineer, you will harness data to uncover insights, collaborate with diverse teams, and design maintain production-grade ML pipelines on Google Cloud Platform. Required skills include Python, ML/Deep Learning libraries, GCP services, Docker, Kubernetes, and CICD.
Application Developer-Open Source (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on developing solutions for insurance clients, designing and implementing complex system components using Java, and testing, maintaining, and optimizing applications. The role offers individual career paths, training, certifications, team events, and various benefits.
Unica Campaign Execution Specialist
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Campaign Quality Analyst. The position involves testing and validating workflows, collaborating with clients globally, and leveraging IBM's technology platforms. The role requires a Bachelor's degree, 3+ years of experience with Unica Campaign Automation Tool, and expertise in SQL and testing tools.
Onboarding Succcess Coordinator - Colombia
Company: IBM
Location: Bogota, CO
Posted Dec 04, 2025
The job posting is for an Onboarding Success Coordinator role at IBM. The role involves ensuring a seamless onboarding experience for new hires, collaborating with cross-functional partners, and fostering a sense of community among employees. The ideal candidate should have experience in onboarding, strong communication skills, and the ability to manage multiple processes simultaneously.
Middle SDET (Software Development Engineer in Test)
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
The role is a Quality Engineer position at IBM Consulting, working in Client Innovation Centers Delivery Centers. It involves building automated tests, creating test data and environments, writing and executing test scripts, identifying errors, and presenting test results. The position requires a Bachelor's degree, hands-on experience in UI automation, strong expertise in designing automation frameworks, and knowledge of software QA methodologies.
Application Developer-SAP ABAP HANA
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and career growth opportunities. It outlines responsibilities like feature development, stakeholder collaboration, and continuous learning, along with technical requirements and preferred qualifications.
Senior Research Scientist – Quantum-Centric Supercomputing for Materials Science
Company: IBM
Location: Yorktown Heights, US
Posted Dec 04, 2025
IBM Research seeks a quantum computing scientist to advance novel algorithms and apply them to materials science. The role involves quantum simulation, ecosystem expansion, and collaboration with clients. Requirements include expertise in quantum hardware, computational methods, and a strong publication record.
Experience Strategy and Design Lead
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM's Experience Strategy & Design global offering seeks an accomplished Experience Design Consultant to help clients identify, envision, and execute AI experiences that drive exceptional user experiences and business outcomes. The role involves generating actionable insights, developing persuasive POVs, pioneering ways to design with AI, supporting early-stage opportunities, and supplementing markets with strategic skills. The ideal candidate should have at least 10 years of experience in customer/employee experience strategy and design, proficiency in human-centered design methodologies, and strong interpersonal communication skills.
Sr Data Integration Engineer (Snowflake/DBT)
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
IBM Mexico Client Innovation Center is seeking a highly skilled Data Engineer with expertise in Data Integration to join their dynamic team. The role involves designing and building solutions to transfer data from operational and external environments to the business intelligence environment using tools such as Informatica, Ab Initio software, and DataStage. The company offers a competitive salary, benefits package, opportunities for professional growth, and a supportive work environment. They value diversity and inclusion and encourage candidates from all backgrounds to apply.