Exceptional Customer Experience Jobs

1,761,499 open positions · Updated daily

Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.

Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.

Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.

Bilingual Translation Specialist

Company: WCG International Consultants Ltd.

Location: Canada

Posted Dec 19, 2025

WCG seeks a Bilingual Translation Specialist to create sustainable employment. The role involves translating content between English and Canadian French, ensuring accuracy and cultural appropriateness. The position offers a competitive salary, professional development, and a diverse work environment.

EHR/Platform Integration Architect

Company: GetWellNetwork, Inc.

Location: USA

Posted Dec 19, 2025

This job description outlines a remote or Bethesda MD-based EHR Integration Architect role with responsibilities in healthcare workflow optimization and collaboration. The position offers competitive compensation, travel opportunities, and benefits from a company focused on digital patient engagement. Get Well emphasizes employee empowerment and comprehensive workplace support.

Marketing Campaign - Project Manager

Company: GrowthAssistant

Location: Philippines

Posted Dec 19, 2025

This job posting seeks an Integrated Marketing Campaign Manager to oversee multichannel campaigns, collaborate with teams, and ensure client satisfaction. It highlights benefits like remote work, bonuses, and comprehensive benefits while outlining requirements for experience and organizational skills.

Oncology Data Specialist

Company: Guidehouse

Location: USA

Posted Dec 19, 2025

The job offers a remote position at a prestigious cancer center with competitive salary, comprehensive benefits, and opportunities for growth. Responsibilities include data collection and analysis, with requirements for certification and experience.

Intern Resilience Planning

Company: labcorp

Location: USA

Posted Dec 19, 2025

Labcorp's 2026 Global Internship Program offers a 12-week paid opportunity for students to gain real-world experience, contribute to healthcare innovation, and connect with senior leaders. The program emphasizes career growth, inclusive culture, and impactful projects while supporting the company's mission to improve health and lives.

Senior Game Producer - Kids

Company: Netflix

Location: USA

Posted Dec 19, 2025

Netflix seeks a Senior Producer for Kids games, emphasizing innovation, team collaboration, and high-quality game development. The role offers remote work flexibility, comprehensive benefits, and a focus on creating memorable gaming experiences. The job highlights Netflix's commitment to diversity, inclusion, and professional growth.

Sr. Software Engineer - Data Platform

Company: Visa

Location: Brazil

Posted Dec 19, 2025

Pismo is a technology company providing banking and financial infrastructure solutions, collaborating with Visa to address technological challenges for banks and fintech firms. The company offers a cloud-based platform for scalable financial product development with global operations and seeks remote software engineers with expertise in distributed systems and cloud computing.

Account Executive - SLED

Company: Armada

Location: USA

Posted Dec 19, 2025

This job posting seeks a motivated Account Executive for a remote federal sales role with competitive compensation, equity, and comprehensive benefits. The position involves driving federal civilian agency business through relationship-building, sales strategy, and procurement expertise. Qualifications include government sales experience and CRM proficiency.

Partner Solutions Specialist - Fusion

Company: Autodesk

Location: UK,Spain,EMEA

Posted Dec 19, 2025

The job posting highlights a high-impact role in expanding Autodesk's Fusion Cloud ecosystem, requiring expertise in partner sales and manufacturing workflows. It emphasizes growth, innovation, and collaboration across regions while showcasing the company's culture of curiosity and global scale.

Programmatic Trader

Company: EVERSANA

Location: USA

Posted Dec 19, 2025

EVERSANA INTOUCH® is a global marketing agency focused on life sciences, emphasizing patient care, diversity, and innovation. They seek a Programmatic Trader with DSP experience, strong analytical skills, and a commitment to inclusion.

AI/ML Software Engineer

Company: Guidehouse

Location: USA

Posted Dec 19, 2025

Guidehouse seeks an AI-focused Software Engineer to design and deploy innovative AI solutions, collaborate with cross-functional teams, and contribute to scalable systems. The role offers competitive compensation, comprehensive benefits, and a supportive work environment.

Growald Climate Fund - Manager, Executive Office

Company: NRG Consulting Group

Location: USA

Posted Dec 19, 2025

This job posting outlines a Position Manager Executive Office role at Growald Climate Fund, detailing responsibilities such as supporting the CEO, managing workflows, and coordinating communications. It highlights requirements like 5+ years of executive support experience and benefits including flexible work policies, competitive salaries, and comprehensive healthcare.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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