Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Staff AI Product Engineer
Company: Modern Health
Location: USA
Posted Dec 19, 2025
This job description seeks an AI Product Engineer with expertise in AI technologies and full-stack development, emphasizing collaboration, problem-solving, and comprehensive benefits including healthcare and flexible work arrangements.
SSO Global Service Solutions Product Manager
Company: Ralliant
Location: USA
Posted Dec 19, 2025
The text outlines job responsibilities emphasizing strategic leadership, customer focus, and operational excellence. It highlights requirements for driving revenue growth, managing complex portfolios, and fostering innovation across global teams. Key competencies include influencing cross-functional organizations, delivering measurable results, and maintaining continuous improvement through data-driven approaches.
Analytics Engineer (L5) - Identity
Company: Netflix
Location: USA
Posted Dec 19, 2025
Netflix seeks an Analytics Engineer to drive data-driven commerce strategies, emphasizing collaboration and innovation in a global context. The role involves shaping analytical frameworks for identity platforms while leveraging cross-functional expertise and advanced data tools.
Engineering Lead - Test
Company: ScienceLogic
Location: USA
Posted Dec 19, 2025
The QA Lead role involves leading test automation for an AI product, managing a distributed team, and ensuring quality standards. The position offers benefits like flexible time off, comprehensive healthcare, and a supportive work environment.
Global Quality Systems Specialist
Company: Fortive
Location: USA
Posted Dec 19, 2025
The text describes a quality assurance role involving document management, compliance, cross-functional collaboration, training, audit support, and continuous improvement initiatives in regulated industries. It emphasizes technical expertise, communication skills, and leadership responsibilities.
Chief Engineer - Equipment Breakdown
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 19, 2025
This job description outlines the responsibilities of a chief engineer role, including overseeing equipment breakdown engineering operations, ensuring compliance with regulations, and managing training programs. It highlights qualifications required and emphasizes Liberty Mutual's commitment to employee development, inclusion, and competitive compensation.
Lead Medical Writer Medical Communications
Company: Avalere Health
Location: Remote
Posted Dec 19, 2025
Avalere Health emphasizes its mission to serve every patient through inclusive culture, flexible work arrangements, and employee empowerment. The role highlights leadership in medical writing, client collaboration, and professional growth opportunities, alongside comprehensive benefits like flexible working and family support policies.
Complex Claims Advisor | Commercial GL and Auto
Company: Sedgwick
Location: Remote
Posted Dec 19, 2025
This job posting highlights Sedgwick's commitment to hiring experienced attorneys for a role involving complex claims analysis and insurance coverage evaluation. The position offers opportunities for career growth, flexibility, and collaboration with global teams. Sedgwick emphasizes its reputation as a great workplace with comprehensive benefits and a supportive culture, while outlining specific qualifications and responsibilities for the role.
Senior Product Manager - AI Agents
Company: Apollo.io
Location: USA
Posted Dec 19, 2025
The text describes a senior AI product manager role at Apollo, emphasizing the impact of AI on sales teams, the company's growth metrics, and the responsibilities involving AI research, messaging, and quality assurance. It highlights the importance of trust in AI adoption and the need for domain expertise over technical complexity.
Software Architect
Company: Fortive
Location: USA
Posted Dec 19, 2025
The text describes a technical leadership role focused on AI architecture, cloud solutions, and cross-functional collaboration. It outlines responsibilities involving AI/ML technologies, Azure platforms, and compliance standards, while specifying required qualifications and experience.
VAT Manager
Company: Fortive
Location: Netherlands,Italy,Poland
Posted Dec 19, 2025
The text describes VAT compliance responsibilities including monitoring, reporting, audit handling, and system updates. It outlines required skills like ERP experience, analytical abilities, and attention to detail for a specialized role.
Software Engineer
Company: Field Nation
Location: Dhaka
Posted Dec 19, 2025
This job posting highlights Field Nation's commitment to a dynamic work environment, competitive benefits, and professional growth opportunities. The role involves developing cutting-edge SaaS solutions and collaborating with cross-functional teams, while the company emphasizes a supportive culture with perks like gym memberships, medical insurance, and flexible work arrangements.