Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Claims Team Lead - Auto/Property
Company: Reserv
Location: USA
Posted Dec 18, 2025
Reserv is an insurtech company leveraging AI and automation to revolutionize claims processes, seeking a motivated Team Lead with leadership and tech expertise. The role offers competitive benefits, remote work flexibility, and opportunities to drive innovation in insurance technology.
Senior Fullstack Product Software Engineer - DocSend
Company: Dropbox
Location: Canada
Posted Dec 18, 2025
This job description highlights a Senior FullStack Product Engineer role at Dropbox DocSend, emphasizing opportunities to shape secure document management solutions, lead impactful projects, and contribute to high-growth initiatives. Responsibilities include cross-functional collaboration, quality standards, and oncall rotations, with requirements focusing on expertise in Ruby on Rails, React, and large-scale web development.
Senior Manager - Revenue Enablement
Company: Myriad360
Location: USA
Posted Dec 18, 2025
This job description outlines a Senior Manager of Revenue Enablement role requiring expertise in operationalizing training programs, cross-functional collaboration, and onboarding initiatives. The position emphasizes operational excellence, continuous improvement, and alignment with sales processes, while highlighting company values and benefits.
AI Architect
Company: Guidehouse
Location: USA
Posted Dec 18, 2025
This job posting seeks a Data Engineering and AI Architecture Consultant with expertise in scalable AI solutions and cloud platforms. The role requires 8+ years of experience in AI/ML and data analytics, with a focus on cloud-native technologies. The position offers competitive compensation ($1.3M-$2.16M), comprehensive benefits including medical insurance, retirement plans, and professional development opportunities. It emphasizes technical leadership, cross-functional collaboration, and compliance with AI governance standards.
Senior Program Director - TTP
Company: Movement Strategy
Location: USA
Posted Dec 18, 2025
This job posting highlights a Senior Program Director role with remote flexibility, competitive pay, and a focus on collaboration and innovation. The company emphasizes diversity, professional growth, and a supportive work environment with benefits like health coverage, retirement plans, and remote work flexibility.
Litigation Claims Examiner - Rideshare
Company: Reserv
Location: USA
Posted Dec 18, 2025
Reserv is an insurtech company leveraging AI and automation to revolutionize claims processes, seeking a Rideshare Bodily Injury Litigation Resolution Specialist with expertise in managing litigated cases. The role emphasizes collaboration with teams, technology integration, and resolving claims efficiently. The job description highlights competitive benefits like health insurance, remote work flexibility, and professional development opportunities, portraying an innovative and supportive work environment.
Senior Implementation Consultant
Company: eClinical Solutions
Location: USA
Posted Dec 18, 2025
This job posting highlights opportunities to impact healthcare through clinical data solutions, offering career growth in a fast-growing company with a strong culture and recognition as a top workplace. The role involves consulting, implementation, and collaboration with clients and teams to optimize data strategies and deliver innovative solutions.
Senior Product Marketing Manager
Company: CareMessage
Location: USA
Posted Dec 18, 2025
CareMessage, a nonprofit focused on health equity, seeks a Senior Product Marketing Manager to advance their mission. The role involves shaping product messaging and collaborating across teams to drive adoption and impact.
Senior Infrastructure Software Engineer - Dash
Company: Dropbox
Location: USA
Posted Dec 18, 2025
This job description highlights a Senior Software Engineer role at Dropbox focused on designing core systems for AI-driven agent platforms. Responsibilities include building orchestration systems, real-time execution frameworks, and evaluation platforms. The role emphasizes collaboration with AI teams and shaping Dropbox's AI infrastructure. Compensation ranges are provided for different US zones.
Enablement Technical Lead
Company: Consensys
Location: USA
Posted Dec 18, 2025
Consensys is a leading blockchain and web3 software company pioneering innovation in the ecosystem. They offer tools like MetaMask and Linea, focusing on making decentralized web accessible. The job opportunities emphasize collaboration, technical expertise, and impactful projects within a dynamic team environment.
Growth Product Manager
Company: Kodify
Location: Spain
Posted Dec 18, 2025
Kodify is seeking a data-driven Growth Product Owner to lead growth initiatives across customer lifecycle stages, emphasizing experimentation, analytics, and cross-functional collaboration. The role requires expertise in conversion optimization, funnel analysis, and scalable growth systems, with competitive benefits including remote work flexibility and professional development opportunities.
Director - Sales Executive: CCaaS
Company: TTEC Digital
Location: UK
Posted Dec 18, 2025
TTEC Digital emphasizes creating exceptional customer experiences through digital transformation and CCaaS solutions. The company highlights its global partnerships, innovative technology, and commitment to employee empowerment, while seeking a Sales Director to drive revenue and deliver transformative outcomes for clients.