Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Content Lead and Producer (Swedish Speaker)
Company: Raketech Group Limited
Location: Malta
Posted Dec 18, 2025
This job posting seeks a passionate Content Lead to drive growth and innovation in iGaming, emphasizing high-quality content creation and cross-team collaboration. The role involves managing editorial workflows, producing multimedia content, and optimizing SEO while maintaining tonal consistency across platforms.
Product & Research Communications
Company: Runway
Location: North America
Posted Dec 18, 2025
This job description outlines a communications role focused on AI research and content creation, requiring experience in media relations and storytelling. It details responsibilities like crafting narratives, managing speaking opportunities, and collaborating across teams, while also mentioning salary ranges and diversity initiatives.
Games Product Manager - Mainstream
Company: Netflix
Location: USA
Posted Dec 18, 2025
This text describes Netflix's global entertainment services with 300 million members and a job opening for a Games Product Manager. It outlines responsibilities, requirements, and benefits including competitive compensation and comprehensive employee perks.
Senior Backend Engineer
Company: Apollo.io
Location: India
Posted Dec 18, 2025
This job description highlights opportunities to work on cross-functional teams, contribute to technology architecture, and grow in a collaborative environment. It emphasizes mentorship, innovation, and quality-focused development with a modern tech stack.
Senior Strategy & Operations Program Manager
Company: Dropbox
Location: USA
Posted Dec 18, 2025
This job description outlines a Senior Strategy & Operations Program Manager role at Dropbox, focusing on driving operational excellence through cross-functional collaboration. The position requires translating strategic vision into actionable plans, managing operating cadences, and leading initiatives across product, engineering, and executive teams. Key qualifications include extensive program management experience, data-driven decision making, and expertise in scaling operational systems for high-growth environments.
Concierge - Call Center
Company: American Specialty Health Incorporated
Location: USA
Posted Dec 18, 2025
This job posting describes a Concierge role for American Specialty Health Incorporated, focusing on coordinating Virtual Physical and Occupational Therapy services. The position requires remote work with specific technical requirements, including stable internet connectivity. Responsibilities include member support, appointment scheduling, and maintaining confidentiality. The company emphasizes equal opportunity employment and outlines qualifications and competencies for the role.
Staff User Researcher
Company: Mozilla
Location: USA
Posted Dec 18, 2025
Mozilla's mission to build an open and free internet for all is highlighted through their work in AI, security, and user research. The job posting emphasizes collaboration, innovation, and commitment to diversity, with competitive benefits and a focus on impactful, user-centered strategies.
Staff Backend Engineer - New Products
Company: Kalepa
Location: USA
Posted Dec 18, 2025
This job description outlines a senior software engineering role with a competitive salary range of $200k-$235k USD. The position involves developing new product capabilities, iterating rapidly, and influencing AI-driven industry transformation. Requirements include 8+ years of experience, strong technical skills in Python and cloud technologies, and a proactive mindset. Benefits include equity options, significant PTO, global team collaboration, and career growth opportunities.
Senior Frontend Engineer - AI Engineering: Duo Chat
Company: GitLab
Location: North America,Latin America,EMEA
Posted Dec 18, 2025
This job description outlines a Senior Frontend Engineer role focused on developing AI capabilities for GitLab Duo Chat, collaborating across teams, and improving AI integration, testing, and performance in a remote, agile environment.
Strategic Account Executive
Company: GitLab
Location: Israel
Posted Dec 18, 2025
This job description outlines a Strategic Account Executive role focused on managing enterprise accounts, solving business problems, and driving growth through collaboration with cross-functional teams. It emphasizes opportunities for account expansion, strategic partnerships, and long-term customer success.
Account Executive - Direct Mail (Nonprofit)
Company: MissionWired
Location: USA
Posted Dec 18, 2025
MissionWired helps nonprofits create impactful fundraising strategies, achieving over $45 billion in donations. They prioritize social change, diversity, and innovative campaigns while offering competitive benefits and remote work opportunities for Account Executives.
Staff User Researcher
Company: Mozilla
Location: UK,Canada
Posted Dec 18, 2025
Mozilla's job posting highlights a user research role with responsibilities in strategic research and collaboration, offering competitive benefits and a commitment to diversity and innovation.