Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
People Analyst
Company: Figma
Location: USA
Posted Dec 18, 2025
Figma seeks a People Analyst with strong analytical skills to design People Analytics tools. The role offers growth opportunities and a competitive benefits package, emphasizing collaboration and innovation in a dynamic environment.
Senior Customer Success Manager
Company: Saviynt
Location: Germany
Posted Dec 18, 2025
Saviynt's AI-powered identity platform helps organizations manage access and protect digital assets while driving efficiency. The company seeks a Sr Customer Success Manager to build customer relationships, align solutions with business goals, and ensure product adoption. The role involves strategic advisory, relationship development, and cross-functional collaboration. Saviynt emphasizes growth, innovation, and diversity in a positive work environment.
Legal Operations Lead - CLM & Technology
Company: Figma
Location: USA
Posted Dec 18, 2025
This job description outlines a Legal Operations role at Figma requiring expertise in legal tech tools, cross-functional collaboration, and process optimization. The position emphasizes innovation, scalability, and alignment with company growth, while offering competitive benefits and career development opportunities.
Senior Revenue Operations Manager
Company: Builder.io
Location: USA
Posted Dec 18, 2025
Builderio seeks a Senior Revenue Operations Manager to drive growth through innovative AI-powered workflows, with a focus on strategy, data analysis, and team collaboration. The role offers a competitive salary range of $150k-$185k and equity.
Solutions Engineer (Hebrew Speaker)
Company: Twilio
Location: USA
Posted Dec 18, 2025
This job posting highlights a Solutions Engineer role at Twilio, focusing on technical presales, customer success, and innovation. It outlines responsibilities, qualifications, and benefits including competitive pay and remote work options.
Full-Stack Developer (Symfony+Angular, Anti-Fraud Team)
Company: MGID
Location: Ukraine,Poland
Posted Dec 18, 2025
This job posting promotes a FullStack Developer role at MGID, emphasizing work on high-load AntiFraud systems and contributing to AdTech infrastructure. The position highlights opportunities to design technical solutions, integrate APIs, and influence company strategies. It showcases a collaborative environment with focus on innovation and global impact.
Staff Data Scientist - Growth / Care
Company: Grow Therapy
Location: USA
Posted Dec 18, 2025
This job description highlights a Data Scientist role focused on AI strategy, user insights, and growth initiatives with opportunities for impactful cross-functional work.
Senior Professional Services - Technical Architect
Company: GitLab
Location: USA
Posted Dec 18, 2025
This job description outlines the role of a Senior Professional Services Technical Architect at GitLab, emphasizing technical leadership, customer engagement, and DevSecOps expertise. It highlights responsibilities such as designing architectures, leading migrations, and mentoring teams, while also detailing required skills and the company's focus on innovation and customer success.
Business Systems Analyst
Company: ExtraHop
Location: USA
Posted Dec 18, 2025
This job posting describes a Business Systems Analyst role with responsibilities including requirements gathering, application support, and agile team collaboration. It outlines qualifications and salary details for an entry-level position in IT applications maintenance.
Senior Software Engineer - Golang - Prime Trading Desk
Company: Kraken
Location: USA
Posted Dec 18, 2025
Kraken promotes crypto adoption through a mission-focused team and global initiatives. They seek Software Engineers to build institutional trading systems, emphasizing security, education, and client support. The role involves collaboration with traders and quants, with a focus on scalable solutions and financial freedom.
Presales Architect - Trust, Identity and Compliance
Company: Twilio
Location: Ireland
Posted Dec 18, 2025
This job posting seeks a Presales Architect at Twilio with expertise in complex solutions and cross-functional collaboration. Responsibilities include designing multi-product solutions, influencing product strategy, and supporting sales teams. Qualifications require presales experience, identity verification knowledge, and strong communication skills. The role is remote with 20% travel and offers competitive benefits.
Presales Architect - Trust, Identity and Compliance
Company: Twilio
Location: UK
Posted Dec 18, 2025
This job posting outlines a Presales Architect role at Twilio requiring expertise in complex solutions, cross-functional collaboration, and technical domains like identity verification and compliance. It highlights responsibilities such as scoping solutions, supporting sales teams, and influencing product strategy, while emphasizing qualifications in presales experience and regulatory frameworks.