Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Quality Assurance Analyst
Company: IBM
Location: Leicester, GB
Posted Dec 18, 2025
IBM CIC offers a dynamic work environment with opportunities for career growth, extensive training, and a focus on innovation. The role involves performance testing and collaboration with clients, supported by robust technology and a culture of continuous learning. Benefits include flexible working, sabbaticals, and a commitment to diversity and inclusion.
Package Consultant-SAP HANA SCM QM
Company: IBM
Location: BANGALORE, IN
Posted Dec 18, 2025
This job description highlights IBM Consulting's focus on long-term client relationships, innovation, and career growth. It outlines responsibilities involving SAP implementation, technical expertise, and collaboration with clients. The role emphasizes problem-solving, business process optimization, and professional development.
SAP Functional Consultant - EAM Consultant (Plant Maintenance)
Company: IBM
Location: Bedford, CA
Posted Dec 18, 2025
IBM Consulting offers a career focused on client collaboration and innovation, requiring SAP EAMPM expertise and emphasizing growth and technical integration.
Package Consultant-SAP HANA Basis
Company: IBM
Location: Pune, IN
Posted Dec 18, 2025
The text describes a career in IBM Consulting focused on client collaboration, hybrid cloud and AI innovation, and technical expertise in SAP solutions. It outlines role responsibilities, required education, and technical skills needed for success in delivering technology-driven business results.
Sr Managing Consultant- Supply Chain- Manufacturing & Asset Management
Company: IBM
Location: Multiple Cities
Posted Dec 18, 2025
This job posting highlights opportunities to work with global industry leaders, drive transformative projects in manufacturing, and access career growth in an innovative environment. The role emphasizes collaboration, AI-driven solutions, and impactful client partnerships, with a focus on sustainability and technological advancement.
Experience Fullstack Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 18, 2025
The text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients on hybrid cloud and AI projects, career growth opportunities, and technical expertise in software development. It highlights innovation, long-term relationships, and the impact of solving complex challenges for clients.
Application Architect
Company: IBM
Location: Hong Kong, HK
Posted Dec 18, 2025
This job description highlights a career in IBM Consulting focused on cloud systems, collaboration, and innovation, emphasizing growth and global impact.
Order to Cash Process Owner (Transformation Leader)
Company: IBM
Location: Naga City, PH
Posted Dec 18, 2025
IBM seeks a leader to drive innovation and solve complex problems in technology. The role involves managing projects, improving processes, and collaborating with clients globally. Required skills include leadership, communication, and technical expertise in tools like SAP.
Internship Admin, Go To Market, CDMX, México
Company: IBM
Location: Mexico City, MX
Posted Dec 18, 2025
IBM Consulting promotes career growth through innovation in hybrid cloud and AI solutions, emphasizing collaboration, technical expertise, and long-term development. The role involves working on cutting-edge projects with global clients and requires skills in problem-solving, communication, and adaptability.
System Services Representatives - Austin
Company: IBM
Location: Austin, US
Posted Dec 18, 2025
The role involves providing technical support, coordinating client services, and ensuring system reliability. IBM emphasizes innovation and customer satisfaction in this position.
Business Transformation Consultant - HR Reinvention
Company: IBM
Location: Multiple Cities
Posted Dec 18, 2025
This role involves helping clients modernize HR through AI and tech, with responsibilities including analysis, consulting, and stakeholder management. Requirements include a bachelor's degree and 7+ years of HR experience.
Security Consultant - Data Security L3
Company: IBM
Location: Mumbai, IN
Posted Dec 18, 2025
This text describes a career in IBM Consulting focused on data security roles involving DLP and DAM engineering. It highlights collaboration with clients, strategic technologies, and professional growth opportunities while outlining technical responsibilities and qualifications.