Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
NEST Lead - Functional Verification
Company: IBM
Location: BANGALORE, IN
Posted Dec 18, 2025
This text describes a CPU Processor Verification Engineer role at IBM, highlighting responsibilities involving system-level verification of processors and ASICs, required qualifications including a master's degree and 10+ years of experience, and preferred technical skills in verification methodologies and programming languages.
Talent Acquisition Coordinator
Company: IBM
Location: BANGALORE, IN
Posted Dec 18, 2025
IBM's job posting highlights opportunities for growth, collaboration, and innovation in a supportive environment. The Offer Specialist role emphasizes teamwork, attention to detail, and career development within a global network.
IBM Internship SAP HANA FIN FI
Company: IBM
Location: Bucharest, RO
Posted Dec 18, 2025
The SAP FI Consultant Intern role at IBM Consulting involves supporting financial processes, collaborating with global clients, and contributing to innovative solutions in a growth-oriented environment.
Genesys Cloud Consultant
Company: IBM
Location: Giza, EG
Posted Dec 18, 2025
This text describes a senior role in IBM Consulting focused on delivering contact center transformations. It outlines leadership responsibilities, technical expertise in Genesys Cloud, and requirements for managing cross-functional teams. The role emphasizes innovation, client collaboration, and technical architecture design.
(Senior) Manager, AI & Digital Strategy
Company: IBM
Location: Hong Kong, HK
Posted Dec 18, 2025
This text promotes IBM Consulting's career opportunities, emphasizing collaboration, innovation, and growth in AI and digital strategy roles with global client partnerships and advanced technological tools.
HR onboarding professional
Company: IBM
Location: BANGALORE, IN
Posted Dec 18, 2025
This text describes an HR onboarding specialist role at IBM, outlining responsibilities such as coordinating pre-onboarding activities, ensuring compliance with policies, and creating positive employee experiences. It emphasizes collaboration across teams and the importance of HRIS tools in streamlining processes.
SAP Full Stack Developer
Company: IBM
Location: Multiple Cities
Posted Dec 18, 2025
This text describes a SAP full stack developer role at IBM, emphasizing opportunities for innovation, collaboration with global clients, and career growth through technical expertise and digital transformation initiatives.
Talent Acquisition Coordinator
Company: IBM
Location: BANGALORE, IN
Posted Dec 18, 2025
The text describes IBM's recruitment role for an Offer Specialist, emphasizing teamwork, innovation, career growth, and a supportive work environment. It highlights the importance of attention to detail, communication skills, and process improvement in the offer management process.
Consultor SAP FI IHC (In House Cash)
Company: IBM
Location: Multiple Cities
Posted Dec 18, 2025
The text describes a career in IBM Consulting emphasizing long-term client relationships, collaboration, and innovative solutions. It highlights technical expertise, growth opportunities, and responsibilities involving configuration, coordination, and problem-solving in SAP HANA implementations.
Package Consultant-SAP HANA Application Security
Company: IBM
Location: BANGALORE, IN
Posted Dec 18, 2025
The role involves working in IBM's delivery centers to deliver technical expertise and innovate with clients. Responsibilities include SAP security implementation, project leadership, and technical testing. Required skills include ECC 60 role build and SOD understanding.
Data Engineer-Data Warehouse
Company: IBM
Location: Noida, IN
Posted Dec 18, 2025
This job description outlines a Data Engineer role at IBM involving innovation, collaboration, and technical expertise. Responsibilities include data analysis, predictive modeling, and working with tools like Elasticsearch and Splunk. Required skills encompass programming languages, ETL tools, and cloud platforms.
Order to Cash Process Owner (SOS Team Members)
Company: IBM
Location: Naga City, PH
Posted Dec 18, 2025
This job description outlines the role of an OTC Team Leader at IBM, focusing on managing the end-to-end orderto cash process, leading a team, ensuring compliance with policies and regulations, and driving process improvements. The position requires strong leadership, analytical skills, and experience in B2B collections, with a focus on operational efficiency and customer service.