Exceptional Customer Experience Jobs

1,761,499 open positions · Updated daily

Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.

Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.

Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.

Technical Support Engineer (Edge Cloud)

Company: Gcore

Location: Poland

Posted Dec 17, 2025

Gcore offers a global role in digital infrastructure with competitive benefits, remote work options, and opportunities to work on cutting-edge technologies. The job emphasizes collaboration with industry leaders, technical expertise in cloud and network solutions, and career growth within a dynamic team.

Director, Life Sciences Technology Consulting – Commercial

Company: Guidehouse

Location: USA

Posted Dec 17, 2025

This job posting highlights a Director role in Technology Consulting with responsibilities spanning commercial strategy, digital solutions, and client partnerships. It emphasizes competitive compensation, comprehensive benefits, and opportunities for professional growth within a supportive workplace environment.

Salesforce Technical Architect

Company: fusionSpan

Location: USA

Posted Dec 17, 2025

fusionSpan seeks a Salesforce Technical Architect with 3+ years of experience in Salesforce implementation, Agile methodologies, and CI/CD. The role offers competitive benefits including health insurance, vacation, and parental leave.

Director of Government Relations

Company: D-Wave Quantum

Location: USA

Posted Dec 17, 2025

The role involves leading government affairs strategy to advance quantum computing policies and build stakeholder relationships. DWave emphasizes innovation, diversity, and employee growth with competitive compensation and a collaborative culture.

Senior Real Account Manager

Company: eDynamic Learning

Location: USA

Posted Dec 17, 2025

eDynamic Learning, a 16-year-old CTE education provider, seeks a Senior Renewal Account Manager to manage high-value accounts, drive renewals, and mentor peers. The role includes strategic account management, sales, and collaboration with cross-functional teams.

Sales Enablement and Training Manager

Company: Socure

Location: Carson City

Posted Dec 17, 2025

This text describes a job opportunity at Socure for a Sales Enablement and Training Manager role, emphasizing the company's mission to build identity trust infrastructure and the importance of the position in scaling their learning initiatives. It outlines key responsibilities, qualifications, and the company's commitment to diversity.

2026 Regional Organizing Directors

Company: Empower Project

Location: USA

Posted Dec 17, 2025

The text highlights Empower Project's success in relational organizing, showcasing its effectiveness in boosting voter turnout through innovative technology and partnerships. It emphasizes growth metrics, job opportunities for regional directors, and compensation details for a full-time remote position.

2026 Organizing Directors

Company: Empower Project

Location: USA

Posted Dec 17, 2025

Empower Project, a national leader in relational organizing, has significantly boosted voter turnout through innovative technology. They're expanding rapidly and seeking directors for 2026 programs.

Distributed Systems Engineer

Company: LiveKit

Location: Remote

Posted Dec 17, 2025

LiveKit is revolutionizing the AI landscape with robust infrastructure supporting over 3 billion calls annually and 200,000+ developers. The role offers opportunities to design critical systems, work with industry giants, and contribute to impactful open-source projects. Benefits include competitive compensation, equity, and a flexible work environment.

Security Compliance Specialist

Company: LiveKit

Location: Remote

Posted Dec 17, 2025

LiveKit is seeking a Security Compliance Specialist to establish and manage compliance programs across multiple frameworks. The role involves leading compliance operations, translating regulations into controls, and collaborating with teams to ensure security and privacy. The company offers competitive benefits and opportunities to shape compliance processes in a growing AI infrastructure company.

VP - Group Account Director (Omnichannel)

Company: EVERSANA

Location: USA

Posted Dec 17, 2025

EVERSANA INTOUCH is a global marketing agency focused on improving patient lives through innovative solutions. They emphasize diversity, inclusion, and offer competitive salaries. The VP Group Account Director role involves managing digital campaigns and client relationships while fostering an inclusive culture.

Video Editor

Company: GrowthAssistant

Location: Philippines

Posted Dec 17, 2025

This job posting seeks a creative Video Editor for a fast-growing company offering remote work, competitive salary (PHP 65,000-80,000/month), comprehensive benefits including health insurance and paid leave, and opportunities for professional development. The role requires experience in social media video editing and collaboration with teams to create high-performing ads for ecommerce brands.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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