Exceptional Customer Experience Jobs

1,761,499 open positions · Updated daily

Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.

Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.

Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.

Health Scientist

Company: Guidehouse

Location: USA

Posted Dec 17, 2025

This job posting describes a Health Scientist role with responsibilities in HIV research and program management, offering competitive compensation and a comprehensive benefits package including medical insurance, retirement plans, and flexible work arrangements. The position requires specific qualifications and provides details about application processes and company policies.

Caregiver Elderly Support

Company: RYZ Labs

Location: Los Angeles

Posted Dec 17, 2025

This job posting outlines a caregiver role at RYZ Labs, detailing responsibilities like providing hands-off care, medication reminders, and home safety supervision. It lists requirements such as age, experience, and communication skills, while also describing RYZ Labs as a startup studio focused on innovation and remote teamwork.

Physical Therapist

Company: RYZ Labs

Location: Arizona

Posted Dec 17, 2025

This job posting outlines a Physical Therapist role at RYZ Labs, detailing responsibilities like patient care, treatment planning, and collaboration with healthcare teams. It highlights requirements such as licensure, clinical experience, and technical skills, while also describing RYZ Labs' mission as a startup studio focused on innovation and employee growth in a remote, distributed work environment.

Simulation Software Engineer (Associate or Experienced) (Virtual)

Company: Boeing

Location: Remote

Posted Dec 17, 2025

Boeing seeks a Simulation Software Engineer to develop high-fidelity Unreal Engine applications for aircraft simulations, requiring expertise in C++ and Blueprints, with competitive pay and benefits.

Khmer US based Medical Translators needed

Company: LILT (Production)

Location: San Francisco

Posted Dec 17, 2025

LILT is revolutionizing global communication through AI-driven translation solutions, partnering with major enterprises and focusing on accessibility, quality, and innovation. The company emphasizes collaboration, technological advancement, and equal opportunity in its mission to transform language barriers.

Principal Software Engineer - AI/ML

Company: Insight

Location: USA

Posted Dec 17, 2025

This job posting highlights a Principal Data Scientist role at Insight, emphasizing remote flexibility, a strong company reputation, and career growth opportunities within a supportive and inclusive environment.

Senior Manager - Revenue Transformation

Company: Figma

Location: USA

Posted Dec 17, 2025

This job description outlines a Senior Revenue Transformation Manager role at Figma, requiring leadership of cross-functional initiatives to optimize revenue processes. The position involves system design, compliance strengthening, and driving automation across quotetocash lifecycle. It emphasizes experience with SaaS operations, Salesforce, and ERP platforms, while offering competitive compensation, equity, and benefits including remote work flexibility.

Senior Backend Engineer - Client integrations

Company: Kalepa

Location: USA

Posted Dec 17, 2025

This job posting highlights a competitive salary range of $170k-$210k, equity options, and benefits like 20 days of PTO. It emphasizes working with a global team on impactful projects, opportunities for growth, and a collaborative environment with clear career development paths.

Software Engineer 5 - TV Client Foundations

Company: Netflix

Location: USA

Posted Dec 17, 2025

The text highlights Netflix's commitment to creating exceptional TV experiences, emphasizing team collaboration, innovation, and diverse values. It outlines job opportunities with focus on technical expertise, scalability, and a supportive work culture.

Data Engineer - Life Sciences Technology Solutions

Company: Guidehouse

Location: USA

Posted Dec 17, 2025

This job posting seeks a Data Engineer in Life Sciences with experience in data pipelines and cloud technologies. The role involves designing systems for biopharma clients, with a competitive salary range of $113k-$188k and comprehensive benefits including medical insurance, retirement plans, and professional development opportunities.

Executive Underwriter - Programs

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 17, 2025

The job description highlights a role involving underwriting expertise, collaboration with cross-functional teams, and developing profitable business relationships. It emphasizes growth opportunities, company culture, and competitive compensation while outlining qualifications and responsibilities for an Executive Underwriter position.

Managing Consultant, Life Sciences Technology Consulting – Commercial

Company: Guidehouse

Location: USA

Posted Dec 17, 2025

This job posting outlines a Technology Consulting role with responsibilities in project management and client collaboration, requiring experience in biopharma and healthcare. It highlights competitive compensation, comprehensive benefits, and opportunities for professional growth.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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