Exceptional Customer Experience Jobs

1,761,499 open positions · Updated daily

Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.

Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.

Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.

Software Python Engineer (GPU Cloud)

Company: Gcore

Location: Poland,Serbia,Lithuania,Georgia,Cyprus

Posted Dec 17, 2025

Gcore is a global leader in cloud and edge infrastructure, offering opportunities to work on AI and security solutions with competitive benefits and a collaborative environment.

Overnight Customer Support Engineer

Company: Rebuy, Inc.

Location: Remote

Posted Dec 17, 2025

This job posting highlights Rebuy's mission to revolutionize shopping through AI-powered experiences, emphasizing a collaborative culture, remote work flexibility, competitive compensation, and opportunities for growth. The role involves technical support, documentation, and problem-solving for merchants and partners, with a focus on innovation and customer satisfaction.

Financial Analyst FP&A

Company: VSP Vision

Location: USA

Posted Dec 17, 2025

The text describes a financial analyst role requiring skills in accounting, budgeting, and data analysis. It outlines job responsibilities, qualifications, and compensation details while mentioning employment policies and benefits.

2026 Digital Organizers

Company: Empower Project

Location: USA

Posted Dec 17, 2025

Empower Project's digital organizing tools have proven highly effective, boosting voter turnout significantly. The company is expanding rapidly, seeking Digital Organizers to support their growth and community mobilization efforts.

Member of Technical Staff Atlas

Company: Anchorage Digital

Location: United States

Posted Dec 17, 2025

Anchorage Digital promotes itself as a leading crypto platform for institutions, emphasizing innovation, security, and growth opportunities. The company highlights its mission to improve digital asset liquidity and reduce counterparty risk while fostering a collaborative, inclusive workplace culture.

Integrated Payments Lead

Company: Blackbaud

Location: USA

Posted Dec 17, 2025

This job description outlines the responsibilities of an Integrated Payments Lead, including driving adoption of payment solutions, collaborating cross-functionally, and contributing to product evolution. It details required qualifications and highlights Blackbaud's remote-first work culture and commitment to diversity.

Senior Security Engineer

Company: Loft Orbital Solutions

Location: Golden, CO or San Francisco

Posted Dec 17, 2025

Loft Orbital is revolutionizing space access with reliable satellites and end-to-end mission solutions. The Senior Security Engineer role emphasizes DevSecOps, automation, and security maturity while offering competitive benefits, global collaboration, and opportunities to contribute to space missions.

Data Software Solution Architect

Company: Guidehouse

Location: USA

Posted Dec 17, 2025

This job posting describes a Data Software Solution Architecture Engineer role in the IT ArchitectureCloud field with up to 10% travel required. The position involves designing scalable software solutions for biopharma clients, collaborating with cross-functional teams, and ensuring compliance with industry standards. Key responsibilities include cloud platform integration, microservices architecture, and DevOps practices. The role requires a bachelor's degree, 5+ years of experience, and expertise in cloud technologies. The company offers competitive compensation, a comprehensive benefits package, and career development opportunities.

VP - Strategic Planning (Pharma Agency Experience Required)

Company: EVERSANA

Location: USA

Posted Dec 17, 2025

EVERSANA INTOUCH® is a global marketing agency focused on improving patient lives through innovative solutions. They emphasize diversity, inclusion, and strategic planning, offering competitive salaries and a collaborative work environment.

Customer Success Team Manager | B2C

Company: Docplanner

Location: Brazil

Posted Dec 17, 2025

Doctoralia, a global healthcare platform, seeks a Customer Success Team Manager to lead a high-performance team. The role involves strategic leadership, cross-functional collaboration, and driving customer satisfaction. The company offers competitive benefits, including remote work options, comprehensive insurance, and stock options.

Full Stack Developer - Life Sciences Technology Solutions

Company: Guidehouse

Location: USA

Posted Dec 17, 2025

This job posting outlines a Full Stack Developer role in Life Sciences Technology Solutions, emphasizing responsibilities like designing web applications, collaborating with data engineers, and delivering secure frontend interfaces. It details required skills, benefits including competitive compensation and a comprehensive rewards package, and highlights a supportive workplace environment.

2026 Mobilizer Recruitment & Support Staff

Company: Empower Project

Location: USA

Posted Dec 17, 2025

Empower Project is seeking a Mobilizer Payment Processing & Support Staff for a full-time remote role from February 2026 to November 2026. The position involves managing payment discrepancies, training associates, and supporting relational organizing programs that have demonstrated significant success in boosting voter turnout. The role offers a salary of $4750/month, health insurance, and opportunities to work with impactful initiatives focused on expanding electoral participation through innovative technology.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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