Exceptional Customer Service Jobs in Austin, TX

Positions 104,031 Updated daily

Looking for Exceptional Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Austin, TX area.

Electrical Superintendent

Company: Walker Engineering

Location: Irving, TX

Posted Jul 30, 2025

Active Texas Journeyman Electrician license. OSHA-30 certification (if not currently certified, must be obtained within six (6) months from date of hire).

Non Commission Security Supervisor

Company: IIdon Security Associates

Location: Houston, TX

Posted Jul 30, 2025

Protects computer assets by developing security strategies; directing system control development and access management, monitoring, control, and evaluation.

Customer Service Agent (required to have Property & Casualty License as an Agent, NOT Adjuster)

Company: InsureOne Insurance Services America LLC

Location: Farmers Branch, TX

Posted Jul 30, 2025

Candidates must hold an active Property & Casualty license to qualify for this position. An active Property & Casualty license is required for consideration.

Staff Accountant

Company: Welltower

Location: Dallas, TX

Posted Jul 30, 2025

Employer-matching 401(k) Program + Profit Sharing Program. Employee Stock Purchase Program – purchase shares at a 15% discount.

Senior Business Analyst

Company: A-1 Personnel of Houston

Location: Houston, TX

Posted Jul 30, 2025

The Senior Business Analyst will support the Harris County Flood Control Department’s Flood Warning System by providing customer and solution-oriented business…

Commercial Journeyman Electrician

Company: Amplified Electric LLC

Location: Dallas-Fort Worth, TX

Posted Jul 30, 2025

Applicants must hold an active Texas Journeyman Electrician license to be considered for this position. Troubleshoot and diagnose electrical issues using…

Bilingual Machine Operator - 2nd shift 75052

Company: Insignia Staffing

Location: Grand Prairie, TX

Posted Jul 30, 2025

Utilize hand tools and basic math skills to troubleshoot minor issues and perform repairs when needed. Ability to effectively use hand tools for machine setup…

Housekeeper/Laundry

Company: Atria Inn & Suites

Location: San Antonio, TX

Posted Jul 30, 2025

Your commitment to providing exceptional service will contribute to a welcoming environment for our guests. Perform thorough cleaning of guest rooms, ensuring…

Staff Accountant

Company: Concord New Energy

Location: Austin, TX

Posted Jul 30, 2025

Bachelor’s degree in finance, accounting, economics, or related field. Process, verify, and record customer and vendor payments.

Security Protection Force Officer

Company: Security Service Federal Credit Union

Location: San Antonio, TX

Posted Jul 30, 2025

Valid driving license within assigned region, a good driving record and insurability. Maintain certification in CPR, first aid and AED.

Welder/Fabricator

Company: Manchaca Metals and Supply

Location: Manchaca, TX

Posted Jul 30, 2025

We are looking for a welder who will be responsible for incoming orders including equipment repair welds, all forms and stages of fabrication, field welding…

Commercial Flooring Construction Production Supervisor

Company: Exposed Floor Design Group LLC

Location: Grand Prairie, TX

Posted Jul 30, 2025

Exposed Floor Design Group is a nationwide specialty contractor servicing the commercial, industrial, retail construction and remediation market.

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Service roles by seniority?
Entry‑level specialists earn $45k–$65k annually. Mid‑level positions range $65k–$90k. Senior specialists and team leads receive $90k–$120k. Managers and directors command $120k–$160k, with top performers exceeding $180k in high‑growth tech firms.
Which skills and certifications are most valuable in Exceptional Customer Service?
Hard skills: CRM mastery (Salesforce, Zendesk, HubSpot Service Hub), JIRA, SQL for data queries, and knowledge of APIs. Soft skills: active listening, conflict resolution, and cross‑functional communication. Certifications such as Zendesk Support Administrator, Salesforce Service Cloud Consultant, ITIL Foundation, and CXPA Certified Customer Experience Professional are highly regarded.
Is remote work common for Exceptional Customer Service positions?
Yes—70% of roles are remote‑friendly or hybrid. Companies like Shopify, Zendesk, and Intercom offer fully remote Customer Success Manager and Technical Support positions, with robust collaboration tools (Slack, Zoom, Jira) to maintain team cohesion.
What career progression paths exist within Exceptional Customer Service?
Typical ladder: Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of CX → VP of Customer Success. Each step adds strategic responsibility, project leadership, and influence over product roadmaps.
What industry trends are shaping Exceptional Customer Service?
Key trends include AI‑powered chatbots, proactive self‑service portals, omnichannel ticketing, real‑time sentiment analysis, and a data‑driven focus on CSAT, NPS, and CES metrics. Subscription‑based SaaS models emphasize long‑term relationships, making customer experience a revenue‑critical function.

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