Exceptional Customer Service Jobs in Chicago, IL

64,944 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Chicago, IL area.

Welder / Fabricator - 2nd Shift

Company: McNichols

Location: Elk Grove Village, IL

Posted Oct 07, 2025

1-2 years of welding experience or comparable technical training required. Must be able to setup welding machine and pass welding test for horizontal and…

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Pulmonary Critical Care Physician – Gottlieb Memorial Hospital

Company: Loyola Medicine

Location: Chicago, Illinois

Posted Oct 07, 2025

View Details Apply on healthecareers.com

Program/Project Manager

Company: JPMorganChase

Location: Chicago, IL

Posted Oct 07, 2025

Your role will involve significant cross-functional collaboration, data analysis, and conflict management to align operations initiatives with business strategy…

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Principal Architect – Networking

Company: Red8

Location: Chicago, IL

Posted Oct 07, 2025

Support field-facing activities (customer briefings, workshops, executive presentations). This senior technical leader drives networking strategy across data…

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MARKETING MANAGER

Company: Eurest

Location: Elmhurst, IL

Posted Oct 07, 2025

Holiday Time Off (varies by site/state). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state,…

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Oral Surgeon

Company: Smile Jobs

Location: Chicago, Illinois

Posted Oct 07, 2025

View Details Apply on healthecareers.com

Registered Nurse (RN) - Per Diem Days

Company: Rush Specialty Hospital

Location: Chicago, IL

Posted Oct 08, 2025

Initial and ongoing systematic patient assessment. Interpret assessment/diagnostic data including labs and telemetry. Compensation: $56 per hour.

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Flex Security Officer - On-Call - $18.50/hr

Company: Sunstates Security

Location: Burr Ridge, IL

Posted Oct 07, 2025

The flex officer provides trained, competent support by working shifts which become open due to illness, call-offs, weather, vacation, or other causes.

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Staff Pharmacist - Chicago, IL, Amazon Pharmacy

Company: PillPack, LLC

Location: Chicago, IL

Posted Oct 07, 2025

Active and unrestricted Pharmacist License in the state in which you are employed, and others upon request. Answer clinical questions, provide clinical guidance…

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Respiratory Therapist - Evenings

Company: Endeavor Health

Location: Chicago, Illinois

Posted Oct 07, 2025

View Details Apply on healthecareers.com
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NeuroEndovascular Opportunity-Suburban Chicago, IL

Company: Advocate Health

Location: Chicago, Illinois

Posted Oct 07, 2025

View Details Apply on healthecareers.com

BUSINESS DATA ANALYST(EXECUTIVE I)

Company: State of Illinois

Location: Chicago, IL

Posted Oct 07, 2025

The ideal candidate will be comfortable working with large data sets, command-line analysis, and design thinking. 3 paid personal business days per year.

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Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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