Exceptional Customer Service Jobs in Chicago, IL

64,944 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Chicago, IL area.

Assistant Community Manager

Company: Morguard Residential

Location: Chicago, IL

Posted Oct 09, 2025

Maintain positive working relationships with residents, vendors, and contractors. High School Diploma required bachelor’s or Associates degree is ideal.

Skilled Installer

Company: Five Star Bath Solutions of Wilmette

Location: Northbrook, IL

Posted Oct 09, 2025

Knowledge of construction tools, materials, and techniques used in bathroom renovations. Minimum of 3-5 years of experience in bathroom or home installation,…

CDL-A Driver - Home Daily

Company: Venture Transport

Location: Cicero, IL

Posted Oct 08, 2025

$2,500 unlimited driver referral bonus. At Venture Transport, you’re more than just a driver—you’re the backbone of our success. 9 months in the past 3 years.

Armed Security Guard

Company: GARDAWORLD FEDERAL SERVICES LLC

Location: Norridge, IL

Posted Oct 08, 2025

Must possess a valid driver's license and reliable transportation to the assigned site. Must possess and maintain an active State Security Guard License for the…

Machine Learning / Artificial Intelligence Engineer

Company: BMO US

Location: Chicago, IL

Posted Oct 08, 2025

You will work to develop AI/ML/DS features for enterprise-wide AI products, develop models, optimize strategies, and contribute to the evolution of our AI-…

Custodian

Company: Facilities Performance Group, LLC

Location: Franklin Park, IL

Posted Oct 08, 2025

Adheres to established procedures to provide a safe working environment including complying with OSHA, state/local, federal, and company regulations.

Global Services Data Business Analyst Hybrid

Company: Motorola Solutions

Location: Chicago, IL

Posted Oct 08, 2025

The group works cross-functionally with field teams, service delivery, new offer management, and other internal stakeholders on high-profile projects.

Marketing Operations Manager

Company: Ulta Beauty, Inc.

Location: Bolingbrook, IL

Posted Oct 08, 2025

This role, reporting to the Director, Marketing Operations, will be responsible for driving efficiencies across the team, driving forward new process creation,…

Senior Tax Accountant - 2+ Yrs Paid Tax Experience Required

Company: Intuit

Location: Chicago, IL

Posted Oct 09, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

Senior Artificial Intelligence / Machine Learning Engineer

Company: BMO US

Location: Chicago, IL

Posted Oct 08, 2025

You will work to develop AI/ML/DS features for enterprise-wide AI products to develop models, optimize strategies, and contribute to the evolution of our AI-…

Customer Service Representative

Company: Roto-Rooter Services Company

Location: Lombard, IL

Posted Oct 08, 2025

Data entry, including customer contact information and relevant details concerning their plumbing problems. Be a trusted informational resource for Roto-Rooter…

Senior Artificial Intelligence / Machine Learning Engineer

Company: BMO US

Location: Chicago, IL

Posted Oct 08, 2025

You will work to develop AI/ML/DS features for enterprise-wide AI products to develop models, optimize strategies, and contribute to the evolution of our AI-…

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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