Exceptional Customer Service Jobs in Chicago, IL

64,944 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Chicago, IL area.

travel mileage reimbursement referral program

Travel Physical Therapist - $2,076 per week

Company: Nationwide Therapy Group

Location: East Chicago, Indiana

Posted Apr 05, 2025

View Details Apply on healthecareers.com

Carpenter

Company: Oak Park Elementary School District 97

Location: Oak Park, IL

Posted Apr 14, 2025

Build, set decoration and possible painting – design, organization of materials (building, painting, dressing). Middle School- Grades 6-8.

View Details Apply on SimplyHired
per diem travel retirement plan

Travel Registered Respiratory Therapist - $2,016 per week

Company: Halcyon Nurse Staffing

Location: Chicago, Illinois

Posted Apr 06, 2025

View Details Apply on healthecareers.com

International Tax and Transaction Services - Transaction Tax Advisory Manager

Company: EY

Location: Chicago, IL

Posted Apr 10, 2025

You’ll be advising clients throughout the transaction lifecycle on key drivers to increase value and reduce the risks and uncertainty inherent in transactions.

View Details Apply on SimplyHired

Retail Paint Sales Associate - Hinsdale

Company: JC LICHT

Location: Hinsdale, IL

Posted Apr 10, 2025

Answer customer telephone calls promptly and in an appropriate manner per company guidelines. Assist store managers with outside sales calls when necessary.

View Details Apply on SimplyHired

HVAC Technician

Company: Seven Executive

Location: Chicago, IL

Posted Apr 10, 2025

Respond to emergency customer calls (on-call approximately one week every 1-2 months). Minimum 4 years of HVAC field experience (chiller experience preferred).

View Details Apply on SimplyHired
hospital travel travel reimbursement

Travel Nurse RN - Telemetry - $1,601 per week

Company: Travel Nurse Across America Nursing

Location: Chicago, Illinois

Posted Apr 06, 2025

View Details Apply on healthecareers.com
per diem travel retirement plan

Travel Surgical Technician - $1,152 per week

Company: Halcyon Nurse Staffing

Location: Chicago, Illinois

Posted Apr 07, 2025

View Details Apply on healthecareers.com

Senior Data Engineer

Company: Velvetech

Location: Chicago, IL

Posted Apr 10, 2025

You will design, implement, and optimize data pipelines and ETL processes, ensuring high performance, scalability, and reliability.

View Details Apply on SimplyHired

Journeyman Plumber

Company: Renuity

Location: Bensenville, IL

Posted Apr 08, 2025

Previous technical and trade experience (5+ years). Current and valid Journeyman Plumbing License in Posted State is required. Competitive Pay: $55-60/hr.

View Details Apply on SimplyHired
contract travel license reimbursement

Travel Physical Therapist - $2,610 per week

Company: Vibra Travels

Location: East Chicago, Indiana

Posted Apr 14, 2025

View Details Apply on healthecareers.com

Registered Nurse 11-7 Night Shift

Company: Alden Lincoln Park Rehabilitation and Health Care Center

Location: Chicago, IL

Posted Apr 11, 2025

Must possess a current, unencumbered license to practice as a RN or LPN in the State of Illinois and/or Wisconsin. Nursing assessment of change of condition.

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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