Exceptional Customer Service Jobs in Chicago, IL

64,944 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Chicago, IL area.

Client Service Representative

Company: Viking Gymnastics

Location: Niles, IL

Posted Mar 26, 2025

Our reception staff must consistently greet clients, answer telephones, offer assistance, use professional verbiage, and always make themselves available to the…

View Details Apply on SimplyHired
full time academic research

Physician Educator

Company: The Illinois College of Osteopathic Medicine

Location: Chicago, Illinois

Posted Mar 22, 2025

View Details Apply on healthecareers.com

Commercial HVAC/R Service Technician

Company: Thermal Mechanical Inc

Location: Wood Dale, IL

Posted Mar 20, 2025

Valid driver’s license and a safe driving record. Responsible for the maintenance, diagnosis and repair of Refrigeration and HVAC systems commonly found in…

View Details Apply on SimplyHired

Welder

Company: Ace Metal Crafts

Location: Bensenville, IL

Posted Mar 20, 2025

Perform daily and ongoing preventative maintenance on welding tools and equipment as required. Responsible for reading blueprints and demonstrating an…

View Details Apply on SimplyHired

Commercial Plumber

Company: World Renown Clean

Location: Wood Dale, IL

Posted Mar 26, 2025

Must possess a valid driver's license and reliable transportation to job sites. Proven experience as a plumber or in a similar field service role.

View Details Apply on SimplyHired
full time academic

Academic Physicians - Pediatric Nephrology

Company: The University of Chicago

Location: Chicago, Illinois

Posted Mar 23, 2025

View Details Apply on healthecareers.com
assisted living hospital

Resident Care Coordinator

Company: Sunrise Senior Living

Location: Chicago, Illinois

Posted Mar 23, 2025

View Details Apply on healthecareers.com

Chief Engineer / Head Janitor (Local Union 1)

Company: Five T Management Service Provider Inc

Location: Chicago, IL

Posted Mar 22, 2025

Regular use of hands, tools, and mechanical equipment. Provide technical expertise, information and assistance to the Senior Property Manager in the formulation…

View Details Apply on SimplyHired

Experienced Sales Consultant

Company: Oak Lawn Toyota

Location: Oak Lawn, IL

Posted Mar 21, 2025

Must have and maintain a valid driver's license and an acceptable and safe driving record. The Sales Representative will greet all customers who walk into the…

View Details Apply on SimplyHired
401(k) continuing education credits health insurance

General, Minimally Invasive, and/or Colorectal Surgeon

Company: Chicago Surgical Clinic

Location: Chicago, Illinois

Posted Mar 22, 2025

View Details Apply on healthecareers.com
dental insurance health insurance life insurance

Registered Vascular Technologist

Company: Cook County Health

Location: Chicago, Illinois

Posted Mar 26, 2025

View Details Apply on healthecareers.com

Mold Technician (3rd Shift) - Chicago, IL

Company: S & C Electric Company

Location: Chicago, IL

Posted Mar 21, 2025

Ability to use a variety of hand-held tools and air-impact tools. Today, as the world faces extreme weather events and the demand for electricity grows, S&C…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

Related Pages

All Exceptional Customer Service Jobs 8,408 jobs All Jobs in Chicago, IL 337,470 jobs Exceptional Customer Service in Remote 2,492,270 jobs Exceptional Customer Service in Other US Location 2,168,270 jobs Exceptional Customer Service in New York City, NY 576,030 jobs Exceptional Customer Service in Multiple Locations 507,250 jobs Exceptional Customer Service in USA 454,820 jobs Exceptional Customer Service in Washington DC 351,350 jobs Travel in Chicago, IL 79,837 jobs Full Time in Chicago, IL 46,687 jobs Retirement Plan in Chicago, IL 43,124 jobs 401(K) in Chicago, IL 37,542 jobs Health Insurance in Chicago, IL 34,384 jobs Life Insurance in Chicago, IL 33,039 jobs