Exceptional Customer Service Jobs in Chicago, IL

64,944 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Chicago, IL area.

Career Educator at CDLC of Westmont

Company: KinderCare Learning Companies

Location: Downers Grove, IL

Posted Feb 08, 2025

View Details Apply on The Muse
travel

Travel Nurse RN - OR - Operating Room - $3,200 per week

Company: Talent4Health

Location: chicago, Illinois

Posted Feb 08, 2025

View Details Apply on healthecareers.com
staffing agency contract travel

Travel Respiratory Therapist - $1,851 per week

Company: MedPro Healthcare Allied Staffing

Location: East Chicago, Indiana

Posted Feb 09, 2025

View Details Apply on healthecareers.com
hospital part time full time

Travel Nurse RN - ICU - Intensive Care Unit - $2,134 per week

Company: Supplemental Health Care

Location: Chicago, Illinois

Posted Feb 09, 2025

View Details Apply on healthecareers.com
travel

Travel Certified Surgical Technologist - $1,369 per week

Company: ILARL Saint Joseph Hosp Chgo-66513

Location: Chicago, Illinois

Posted Feb 08, 2025

View Details Apply on healthecareers.com
staffing agency travel life insurance

Travel Nurse RN - ICU - Intensive Care Unit - $2,322 per week

Company: Protouch Staffing

Location: Chicago, Illinois

Posted Feb 09, 2025

View Details Apply on healthecareers.com
staffing agency contract travel

Travel Respiratory Therapist - $1,146 per week

Company: MedPro Healthcare Allied Staffing

Location: Chicago, Illinois

Posted Feb 09, 2025

View Details Apply on healthecareers.com
hospital contract travel

Travel Nurse RN - Med Surg - $1,979 per week

Company: Advantis Medical

Location: Chicago, Illinois

Posted Feb 08, 2025

View Details Apply on healthecareers.com

Patient Care Technician

Company: DaVita

Location: Edwardsville, IL

Posted Feb 08, 2025

View Details Apply on The Muse
staffing agency travel life insurance

Travel Nurse RN - Pediatrics - $2,834 per week

Company: Protouch Staffing

Location: Chicago, Illinois

Posted Feb 09, 2025

View Details Apply on healthecareers.com

Assistant Manager - Randall Square S/C

Company: Gap Inc.

Location: St. Charles, IL

Posted Feb 08, 2025

View Details Apply on The Muse

BCG Platinion | Senior MarTech IT Architect

Company: Boston Consulting Group

Location: Chicago, IL

Posted Feb 09, 2025

Bachelor’s degree in information technology, marketing, business administration, computer science, information systems, or system controls & engineering or a…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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