Exceptional Customer Service Jobs in Chicago, IL

64,944 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Chicago, IL area.

travel

Travel Nurse RN - PCU - Progressive Care Unit - $2,339 per week

Company: Access Healthcare

Location: Chicago, Illinois

Posted Feb 11, 2025

View Details Apply on healthecareers.com

Manager, IT Infrastructure

Company: Equity Residential

Location: Chicago, IL

Posted Feb 12, 2025

Assists in proactively researching the necessary tools and processes to identify troublesome trends as they develop; help analyze/predict trends and develop a…

View Details Apply on SimplyHired
travel 401(k) mileage reimbursement

Travel Nurse RN - ICU - Intensive Care Unit - $2,043 per week

Company: Fusion Medical Staffing-Nursing

Location: Chicago, Illinois

Posted Feb 10, 2025

View Details Apply on healthecareers.com

Senior Graphic Designer

Company: ZS

Location: Chicago, IL

Posted Feb 12, 2025

Bachelor's degree in graphic design, advertising or a related field. We are seeking a creative innovator and collaborative digital-first graphic designer with a…

View Details Apply on SimplyHired
clinic hospital travel

Staff - Registered Nurse (RN) - Clinic Manager, ICU - Intensive Care Unit - $50-75 per hour

Company: Advocate Aurora Health

Location: Chicago, Illinois

Posted Feb 10, 2025

View Details Apply on healthecareers.com

HVAC Technician - ORD Airport

Company: ERMC Aviation LLC

Location: Chicago, IL

Posted Feb 12, 2025

Must have a current valid driver’s license and CFC certification. ERMC Aviation, LLC is seeking an HVAC Technician to develop and execute departmental and…

View Details Apply on SimplyHired
travel

Travel Nurse RN - Pediatrics - $2,208 per week

Company: Access Healthcare

Location: Chicago, Illinois

Posted Feb 11, 2025

View Details Apply on healthecareers.com
travel

Travel Nurse RN - Transplant - $2,482 per week

Company: Access Healthcare

Location: Chicago, Illinois

Posted Feb 11, 2025

View Details Apply on healthecareers.com
loan repayment program travel holidays

Staff - Staff - Registered Nurse (RN) - Home Health

Company: Advocate Aurora Health

Location: West Chicago, Illinois

Posted Feb 11, 2025

View Details Apply on healthecareers.com
travel 401(k) dental insurance

Travel Nurse RN - ED - Emergency Department - $1,578 per week

Company: Genie Healthcare

Location: Chicago, Illinois

Posted Feb 11, 2025

View Details Apply on healthecareers.com
travel 401(k) life insurance

Travel Nurse RN - ICU - Intensive Care Unit - $2,008 per week

Company: CrossMed

Location: Chicago, Illinois

Posted Feb 10, 2025

View Details Apply on healthecareers.com
loan repayment program travel holidays

Staff - Staff - Registered Nurse (RN) - Home Health

Company: Advocate Aurora Health

Location: West Chicago, Illinois

Posted Feb 11, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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