Exceptional Customer Service Jobs in Chicago, IL

64,944 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Chicago, IL area.

Security Officer

Company: Airtight Security LLC

Location: Maywood, IL

Posted Aug 03, 2025

A valid security license may be required depending on local regulations. The ideal candidate will be responsible for maintaining a safe and secure environment…

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Security Supervisor

Company: P4 Security Solutions

Location: Rogers Park, IL

Posted Aug 04, 2025

Customer service and front desk reception. The Off Duty or Retired Law Enforcement roles are ideal for those seeking flexible scheduling and premium…

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Sales Associate, Holiday Seasonal, Lincoln Park- Williams Sonoma

Company: Williams-Sonoma, Inc.

Location: Chicago, IL

Posted Aug 04, 2025

Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges. Assist in implementation and maintenance of visual merchandise…

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26FT BOX TRUCK DRIVER

Company: Barnette Consulting Group

Location: Chicago, IL

Posted Aug 03, 2025

Based in Las Vegas and operating in all 48 states, we specialize in *dry freight transport*, supporting contracts with *government, municipal, and commercial…

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Pallet Repair / Pallet Builder

Company: Schroeder's Pallet Service

Location: Bedford Park, IL

Posted Aug 04, 2025

In this position, you will support the warehouse operations by repairing pallets. The ideal candidate is a team player with experience building and repairing…

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Housekeeper / Laundry / Chef (Fulltime, Live-in)

Company: South Loop Family

Location: Chicago, IL

Posted Aug 03, 2025

Prior experience in food prep, cook/chef can be beneficial but is not required. Chicago, IL 60616: Relocate with an employer provided relocation package (…

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Accountant

Company: Cushman & Wakefield

Location: Chicago, IL

Posted Aug 04, 2025

May be assigned to either accounts payable or receivable and may handle billing/invoicing, cash receipts, data entry, budgets and budgeting, expenses, sales…

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Solutions Architect - Central US

Company: Infoblox

Location: Chicago, IL

Posted Aug 04, 2025

Collaborating closely with the field sales teams and our customers , you will help the sales team develop new business by working directly with customers and…

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Software Development Engineer, Veteran Opportunity

Company: Amazon.com Services LLC

Location: Chicago, IL

Posted Aug 04, 2025

Strong knowledge of Computer Science fundamentals in object-oriented design, data structures, algorithm design, problem solving, and complexity analysis.

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Implementation Manager (Operations Engineering)

Company: NewCold

Location: Chicago, IL

Posted Aug 04, 2025

As the implementation manager, you will focus on managing the implementation of NewCold worksites to ensure they are delivered on time and within budget.

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full time be or bc day shift

Advance Your Career in Dermatopathology – Chicagoland Opportunity

Company: QualDerm Partners

Location: Chicago, Illinois

Posted Aug 04, 2025

View Details Apply on healthecareers.com

Janitorial Crew Member (Full-Time)

Company: Sertoma Star Services

Location: Chicago, IL

Posted Aug 04, 2025

To comply with state regulations ensuring the safety and well-being of the individuals we support, we require all potential employees to undergo a thorough…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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