Exceptional Customer Service Jobs in Chicago, IL

64,944 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Chicago, IL area.

Teacher (Kindergarten)

Company: Chicago Public Schools

Location: Chicago, IL

Posted Aug 04, 2025

ESSENTIAL FUNCTIONS: Responsible for instructional planning, including, but not limited to, providing written lesson plans and preparation in accordance with…

HVAC Service Tech

Company: American Vintage Home

Location: Evanston, IL

Posted Aug 04, 2025

Valid drivers license with a safe driving record. 2+ years of field experience. Diagnose, troubleshoot, and repair HVAC systems, including forced air and…

General Manager

Company: Machine Hospitality Group

Location: Chicago, IL

Posted Aug 04, 2025

Ensure that the bars comply with relevant state and federal guidelines. Handle all guest service issues in an immediate and professional manner.

Doorman

Company: Edgewater Beach Apartments

Location: Chicago, IL

Posted Aug 04, 2025

The Doorman is the first point of contact for residents, guests, visitors, and plays a crucial role in creating a welcoming and secure environment.

Registered Nurse, Women's Health

Company: Loyola University Health System

Location: Burr Ridge, IL

Posted Aug 04, 2025

Certification reimbursement (up to 1 certification). Develops and implements individualized care plans based on these assessments.

Restaurant Chef - Nordstrom Cafe - Old Orchard

Company: Nordstrom Inc

Location: Skokie, IL

Posted Aug 04, 2025

A food handler’s card where required by local and state regulations. Train, motivate and develop the kitchen staff while also focusing on the business goals of…

Registered Nurse, Triage - Medical Specialty

Company: Loyola University Health System

Location: Maywood, IL

Posted Aug 04, 2025

Illinois Board of Nursing license prior to hire. Certification reimbursement (up to 1 certification). A Degree from an accredited school/college of nursing is…

Co-Teacher (Grade 3)

Company: Chicago Public Schools

Location: Chicago, IL

Posted Aug 04, 2025

ESSENTIAL FUNCTIONS: Responsible for instructional planning, including, but not limited to, providing written lesson plans and preparation in accordance with…

Automation Support Engineer

Company: Retiina

Location: Forest Park, IL

Posted Aug 04, 2025

Repair and maintain systems in accordance with diagrams, sketches, operation manuals, and manufacturer’s specifications, machinery and mechanical equipment,…

Contact Center Rep I

Company: Advocate Aurora Health

Location: Oak Brook, IL

Posted Aug 04, 2025

Major Responsibilities: Customer Care and Service Excellence 1)Promptly answers all incoming calls and other contact methods with the standard professional…

Teacher (Kindergarten)

Company: Chicago Public Schools

Location: Chicago, IL

Posted Aug 04, 2025

ESSENTIAL FUNCTIONS: Responsible for instructional planning, including, but not limited to, providing written lesson plans and preparation in accordance with…

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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