Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

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Epilepsy Neurologist

Company: Saint Luke's Health System

Location: Kansas City, Missouri

Posted Aug 14, 2025

View Details Apply on healthecareers.com
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Assistant Professor, Associate Professor or Professor of Obstetrics and Gynecology at CUMC - Hudson Valley

Company: Columbia University Medical Center - Dept. of Obstetrics and Gynecology

Location: Cortlandt Manor, New York

Posted Aug 14, 2025

View Details Apply on healthecareers.com
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Gynecologist Opportunity with Visa Sponsorship, 50K Sign On Bonus, Educational Loan Incentive & Advanced Tech!

Company: UPMC Northwest PA and NY

Location: Jamestown, New York

Posted Aug 14, 2025

View Details Apply on healthecareers.com

Pricing Development Analyst

Company: Confidential

Location: New York, NY

Posted Aug 14, 2025

At least a Bachelor’s degree in a quantitative field such as computer science, data science, economics, mathematics, statistics, or physics.

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Comprehensive Otolaryngologist – Dual Appointment

Company: Dartmouth Health

Location: Lebanon, New Hampshire

Posted Aug 14, 2025

View Details Apply on healthecareers.com

Lead AI Solutions Engineer

Company: V7

Location: New York, NY

Posted Aug 14, 2025

Coach an SE team through technical reviews, playbook creation, and output validation while delivering your own high-impact projects.

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Academic Endocrinologist

Company: Westchester Medical Center Advanced Physician Services

Location: Valhalla, New York

Posted Aug 14, 2025

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Cardiac Physiologists

Company: Health New Zealand

Location: New Zealand

Posted Aug 14, 2025

View Details Apply on healthecareers.com

Practice Architect, AI, Google Cloud

Company: Google

Location: New York, NY

Posted Aug 14, 2025

You will orchestrate across numerous contributing teams including solutions, services, partners, product engineering, marketing, and GTM stakeholder…

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Labor and Delivery Registered Nurse (RN), FlexStaff

Company: FlexStaff Nursing/RN Interview Days

Location: New York, NY

Posted Aug 14, 2025

Current license to practice as a registered professional nurse in New York State, required. Join us for a *Virtual Hiring Event on Tuesday, August 26, from 10…

View Details Apply on SimplyHired
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Academic General OB/GYN

Company: University of Iowa

Location: Iowa City, Iowa

Posted Aug 14, 2025

View Details Apply on healthecareers.com

Disinguished Engineer

Company: Capital One

Location: New York, NY

Posted Aug 14, 2025

You will partner closely with the engineering manager and team responsible for delivery, providing the deep technical guidance to solve their most complex…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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