Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

pet insurance relocation assistance sign-on bonus

General Neurology

Company: Dartmouth Health

Location: Keene, New Hampshire

Posted Aug 14, 2025

View Details Apply on healthecareers.com
loan repayment program malpractice insurance sign-on bonus

Primary Care Opportunities in the Capital District, New York

Company: Trinity Health

Location: Albany, New York

Posted Aug 14, 2025

View Details Apply on healthecareers.com

Chef Operator

Company: DIG INN

Location: Manhattan, NY

Posted Aug 14, 2025

Be the face of hospitality by both interacting with guests and delivery drivers to provide exceptional service and training up concierge roles in the restaurant…

View Details Apply on SimplyHired

Senior Manager, Software Engineer

Company: Capital One

Location: New York, NY

Posted Aug 14, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

View Details Apply on SimplyHired

Assistant Project Manager - Brand Events

Company: Van Wyck & Van Wyck

Location: New York, NY

Posted Aug 13, 2025

General office and administrative support, such as answering the phone. Our two sister companies are distinguished by innovative designs and an unsurpassed…

View Details Apply on SimplyHired

Chef Supervisor

Company: BarChef New York

Location: New York, NY

Posted Aug 14, 2025

We blur the lines between kitchen and bar by combining modernist culinary techniques with progressive mixology, offering our guests an immersive, artistic, and…

View Details Apply on SimplyHired

Graphic Designer - Pink

Company: Victoria's Secret

Location: New York, NY

Posted Aug 14, 2025

Research and develop elevated graphic and surface techniques to push innovation. Collaborate with key cross-functional partners including graphic and print…

View Details Apply on SimplyHired

Executive Chef

Company: DIG INN

Location: Manhattan, NY

Posted Aug 14, 2025

Be the face of hospitality by both interacting with guests and delivery drivers to provide exceptional service and training up concierge roles in the restaurant…

View Details Apply on SimplyHired
full-time be or bc

Make every day exceptional as a Rheumatologist.

Company: White Plains Hospital

Location: New York, New York

Posted Aug 14, 2025

View Details Apply on healthecareers.com
401(k) dental insurance disability insurance

Maternal Fetal Medicine Physician

Company: Pediatrix Medical Group

Location: Salt Lake City, Utah

Posted Aug 14, 2025

View Details Apply on healthecareers.com
malpractice insurance relocation assistance full-time

Physician - Orthopedic/Total Joint Surgeon

Company: CHRISTUS Health

Location: Santa Fe, New Mexico

Posted Aug 14, 2025

View Details Apply on healthecareers.com

Program Manager - Afterschool Program

Company: New York Junior Tennis League,Inc

Location: Long Island City, NY

Posted Aug 14, 2025

The role involves ensuring the effective implementation of NYJTL's program curriculum with a focus on quality and includes the opportunity to innovate and…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

Related Pages

All Exceptional Customer Service Jobs 8,408 jobs All Jobs in New York City, NY 460,824 jobs Exceptional Customer Service in Remote 1,993,816 jobs Exceptional Customer Service in Other US Location 1,734,616 jobs Exceptional Customer Service in Multiple Locations 405,800 jobs Exceptional Customer Service in USA 363,856 jobs Exceptional Customer Service in Washington DC 281,080 jobs Exceptional Customer Service in Chicago, IL 269,976 jobs Travel in New York City, NY 79,837 jobs Full Time in New York City, NY 46,687 jobs Retirement Plan in New York City, NY 43,124 jobs 401(K) in New York City, NY 37,542 jobs Health Insurance in New York City, NY 34,384 jobs Life Insurance in New York City, NY 33,039 jobs