Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

AI Engineer

Company: Titan

Location: New York, NY

Posted Aug 11, 2025

Collaborate with AI and backend engineers to integrate our AI-powered platform into customer-facing tools. Bonus: Experience with LLMs, fine-tuning, prompting,…

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Special Instructor (SI) Educator - Early Intervention

Company: Bloomer Health

Location: New York, NY

Posted Aug 11, 2025

The *Special Instructor/Educator (SI)* can create their own schedule and workload based on personal availability and preferences.

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Maintenance Porter

Company: The KRE Group

Location: Jersey City, NJ

Posted Aug 11, 2025

Spackle and paint common areas and entry doors. Keep buildings and grounds in clean and orderly condition. Perform heavy cleaning duties such as cleaning floors…

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Carpenter/Painter

Company: Neiman Marcus

Location: New York, NY

Posted Aug 11, 2025

A Facility Engineer maintains equipment within their facility material handling equipment, general building maintenance, electrical, electrical controls and…

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flexible schedule malpractice insurance parental leave

OB/GYN Physician Opportunity in Redwood City, CA

Company: Kaiser Permanente - The Permanente Medical Group, Inc. -Northern California

Location: Redwood City, California

Posted Aug 11, 2025

View Details Apply on healthecareers.com

Retail Sales Associate, Flushing - Part Time

Company: Macy’s

Location: Flushing, NY

Posted Aug 11, 2025

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register…

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loan repayment program paid time off

OCCUPATIONAL THERAPIST

Company: U.S. Army 6th Medical Recruiting Battalion

Location: Santa Fe, New Mexico

Posted Aug 11, 2025

View Details Apply on healthecareers.com

Security Dispatcher

Company: GUARDIAN SECURITY SERVICES

Location: New York, NY

Posted Aug 11, 2025

Answering calls: Professionally receive incoming calls, roll call, and covering open posts in a timely manner. Must have good decision making skills.

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Pharmacy General Manager

Company: Honeybee Health

Location: Culver City, CA

Posted Aug 11, 2025

*Technology enablement:* Collaborate with product and engineering teams to ensure our tools support long‑term operational goals and deliver actionable analytics…

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Influencer Marketing Manager, Amazon MGM Studios

Company: Metro-Goldwyn-Mayer Studios Inc.

Location: Culver City, CA

Posted Aug 11, 2025

Experience in influencer marketing, social media, marketing, or a related field. You are fluent in social marketing best practices and know how to collaborate…

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relocation assistance health system full time

Geriatrician - Saint Luke's - Kansas City, MO

Company: Saint Luke's Health System

Location: Kansas City, Missouri

Posted Aug 11, 2025

View Details Apply on healthecareers.com

Unarmed Security Officer

Company: Doyle Security Services

Location: New York, NY

Posted Aug 11, 2025

Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Monday to Friday 1100 - 1900.

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Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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