Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

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OB Laborist Opportunity – New Bedford & Fall River, MA

Company: Southcoast Health

Location: New Bedford & Fall River, MA

Posted Aug 07, 2025

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Nurse Practitioner - CBMC-FT Evenings-Critical Care NPs SBM-Livingston-NJ

Company: RWJBarnabas Health

Location: Livingston, New Jersey

Posted Aug 07, 2025

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Client Success Executive

Company: PEI Group

Location: New York, NY

Posted Aug 07, 2025

Flag early risk indicators: login drop-off, license underutilization, key contact disengagement. Join Account Management and Sales on strategic calls to provide…

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health system full time

Physician Assistant - General Surgery Sub-Specialty (Nights)

Company: Hackensack Meridian Health

Location: Edison, New Jersey

Posted Aug 07, 2025

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Audiologist

Company: Kaiser Permanente

Location: Daly City, California

Posted Aug 07, 2025

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RWJBarnabas Health is Seeking a Fellowship Trained, Director of Geriatrics to Join Monmouth Medical Center Southern Campus in Lakewood, NJ

Company: RWJBarnabas Health

Location: Lakewood, New Jersey

Posted Aug 06, 2025

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Pediatric Emergency Medicine Physician Opportunity

Company: Hackensack Meridian Health

Location: Hackensack, New Jersey

Posted Aug 06, 2025

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Maternal Fetal Medicine, Vassar Bros Medical Center, $75,000 offered in bonuses!

Company: Nuvance Health New York

Location: Poughkeepsie, New York

Posted Aug 07, 2025

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Neonatal Nurse Practitioner

Company: Pediatrix Medical Group

Location: Oklahoma City, Oklahoma

Posted Aug 07, 2025

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Chaplain - Hospice

Company: Kaiser Permanente

Location: Union City, California

Posted Aug 07, 2025

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GI Hospitalist, Assistant/Associate Professor, Internal Medicine, Gastroenterology (155371)

Company: Stony Brook University SUNY

Location: Stony Brook, New York

Posted Aug 07, 2025

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Graphic Designer

Company: Bay Central Printing, Inc

Location: Union City, CA

Posted Aug 07, 2025

Bachelor’s degree in Design or a related field is preferred. Experience in desktop publishing and design for various materials such as newsletters, business…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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