Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

PRN Retail Pharmacist

Company: Cardinal Health

Location: West New York, NJ

Posted Aug 07, 2025

Participates in supervision of technical staff. Immunization Certification or willing to become a certified immunizer within 90 days of hire.

View Details Apply on SimplyHired

Foreman Carpenter – High-End Residential

Company: Plane Remodeling Company

Location: New York, NY

Posted Aug 07, 2025

Own tools, valid driver’s license, and reliable transportation. Review the work of other trades (electrical, plumbing, etc.) with direction from the site…

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Senior Software Engineer, iOS (Bank Tech)

Company: Capital One

Location: New York, NY

Posted Aug 07, 2025

Develop iOS client code solutions that deliver on Product Strategy and adhere to established engineering best practices, design guidelines and principles.

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Plumbing Dispatcher

Company: Maxwell Plumb

Location: Queens, NY

Posted Aug 07, 2025

Maintain accurate records of service calls, job statuses, quotes, and invoices using dispatching and CRM software. Job Type: Full-time/on-call.

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Part Time Sales Associate for Luxury Linen Boutique

Company: Yves Delorme

Location: New York, NY

Posted Aug 07, 2025

Applicant should have some flexibility with hours, and have past retail experience (preferably high end). Design background would definitely be a plus, but not…

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professional growth full time be or bc

Assistant Professor / Associate Professor / Professor of OBGYN - IWH

Company: Columbia University Medical Center - Dept. of Obstetrics and Gynecology

Location: New York, New York

Posted Aug 07, 2025

View Details Apply on healthecareers.com

Presentation Designer - Investment Banking (Hybrid)

Company: RR Donnelley

Location: New York, NY

Posted Aug 07, 2025

Excellent design sense and awareness of current design trends. Ability to make independent decisions and use problem-solving skills.

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Startup Solutions Architect, AWS Startups

Company: Amazon.com

Location: New York, NY

Posted Aug 07, 2025

You'll collaborate closely with customers technical and business leadership, understanding their business goals, technical requirements, and challenges to craft…

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Plumbing Technician

Company: Maxwell Plumb

Location: Queens, NY

Posted Aug 07, 2025

Valid driver’s license and clean driving record. Valid plumber’s license and certifications as required by local and state regulations.

View Details Apply on SimplyHired
full time hospital

Vision Services Assistant I

Company: Kaiser Permanente

Location: Redwood City, California

Posted Aug 07, 2025

View Details Apply on healthecareers.com
relocation assistance full time be or bc

Interventional Radiologist

Company: Yale New Haven Health System

Location: New Haven, Connecticut

Posted Aug 07, 2025

View Details Apply on healthecareers.com

HVAC Installer/Technician

Company: MPV Mechanical

Location: New York, NY

Posted Aug 07, 2025

Experience as a service technician or in field service roles is a plus. Proficiency in using hand tools and power tools relevant to HVAC installation tasks.

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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