Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

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Excellent OB-GYN opportunity in Poughkeepsie, located just 75 minutes north of New York City

Company: Nuvance Health New York

Location: Poughkeepsie, New York

Posted Aug 06, 2025

View Details Apply on healthecareers.com
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Emergency Medicine Medical Director

Company: Inhospital Physicians

Location: Garden City, Michigan

Posted Aug 06, 2025

View Details Apply on healthecareers.com

Evening School Cleaner

Company: Safety Facility Services

Location: Brooklyn, NY

Posted Aug 06, 2025

This role is responsible for ensuring the customer’s site is clean and safe so that the customers have a pleasant experience. Sweep, vacuum, and mop floors.

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Customer Service /Call Center Representative (Phone Support Experience)

Company: Trigyn

Location: Queens, NY

Posted Aug 06, 2025

Answer heavy volume of incoming calls. Data entry experience and a minimum of 25 wpm typing skills. Respond to telephone, mail, e-mail and in-person inquiries;…

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Fellowship-trained Urologist

Company: SSM Health

Location: Oklahoma City, Oklahoma

Posted Aug 06, 2025

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Applied AI Engineer

Company: Credit Genie

Location: New York, NY

Posted Aug 06, 2025

Using low-code tools, APIs, and your own ingenuity, you will create working prototypes that make the potential of AI tangible, paving the way for company-wide…

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Physician – Maternal Fetal Medicine

Company: St Peter's Health Partners

Location: Schenectady, New York

Posted Aug 06, 2025

View Details Apply on healthecareers.com

Senior Accounting Manager or Assistant Director (Bilingual in Mandarin)

Company: Menusifu, Inc.

Location: New York, NY

Posted Aug 06, 2025

Lead the preparation and analysis of all corporation financial statements, including income statements, balance sheets, and cash flow statements, for internal…

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Staff Nurse II

Company: Kaiser Permanente

Location: Redwood City, California

Posted Aug 06, 2025

View Details Apply on healthecareers.com

Sales Associate

Company: Mackenzie-childs Llc

Location: New York, NY

Posted Aug 06, 2025

Computer, printer, scanner, telephone, photocopier and POS system. Demonstrate a proactive approach to developing a clientele- both personally and for the team.

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Thoracic Surgeon – Lenox Hill Hospital, Northwell Health

Company: Northwell Health Physician Partners

Location: New York, New York

Posted Aug 06, 2025

View Details Apply on healthecareers.com

Graphic Designer, Production

Company: EmblemHealth

Location: New York, NY

Posted Aug 06, 2025

Experience in designing and producing digital display ads and social media content (Required). Collaborate with the Creative Service Team to support the…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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