Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

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General ENT Physician - Saint Luke's - Lee's Summit, MO (KC Metro)

Company: Saint Luke's Health System

Location: Kansas City, Missouri

Posted Aug 04, 2025

View Details Apply on healthecareers.com

Kitchen Crew Leader

Company: Pier Sixty LLC

Location: New York, NY

Posted Aug 04, 2025

Ability to read, write, and speak the English language to read recipes and communicate with internal and external guests.

View Details Apply on SimplyHired

Unarmed Security Officer for High End Hotels and Residentials

Company: Doyle Security Services

Location: New York, NY

Posted Aug 04, 2025

Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. High School Diploma or G.E.D.

View Details Apply on SimplyHired
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Physician-Endocrinology, Diabetes, and Metabolism

Company: Banner Health

Location: Sun City West, Arizona

Posted Aug 04, 2025

View Details Apply on healthecareers.com

Unarmed Security Officer for Educational Institution in Brooklyn UNION

Company: Doyle Security Services

Location: Brooklyn, NY

Posted Aug 04, 2025

Provide a safe secure environment for students, staff and guests inside the school. Preserves order and may act to enforce regulations and directives for the…

View Details Apply on SimplyHired

Junior Graphic Designer

Company: Impact Networking

Location: Culver City, CA

Posted Aug 05, 2025

Qualified candidates will have a developing understanding of graphic design, layout principles, experience with print production, experience pre-flighting…

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Close Protection Specialist – On-Call Assignments

Company: Flanagan Security & Investigations Group

Location: New York, NY

Posted Aug 04, 2025

Familiarity with high-profile clientele and VIP protocols. Valid security licenses (if required by jurisdiction). Former law enforcement or military background.

View Details Apply on SimplyHired

Event Staff - Unarmed Officer

Company: New Era Security Services

Location: New York, NY

Posted Aug 05, 2025

A valid driver’s license will be required for driving positions only and will be subject to a motor vehicle report check with the state DMV.

View Details Apply on SimplyHired

Customer Service Representative (CSS)

Company: FirstService Residential

Location: Manhattan, NY

Posted Aug 05, 2025

Receptionist back-up including answering phones, voicemails, managing mailroom, and greeting visitors. Data entry support for Connect, community calendars, or…

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Ingestion Manager, Revenue Processing

Company: Warner Music Group

Location: New York, NY

Posted Aug 04, 2025

Including format, commercial terms, liaise with order to cash leads on timeliness of payments. Lead your team and recruit, develop and empower your direct…

View Details Apply on SimplyHired

APPAREL SALES BILINGUAL KOREAN AND ENGLISH

Company: DIVINE APPAREL

Location: New York, NY

Posted Aug 04, 2025

Minimum 2 years experience in sales, ideally in wholesale but retail sales acceptable. Possible travel to a trade show (occasionally).

View Details Apply on SimplyHired

Weekend Fuel Delivery Drivers Wanted In Brooklyn & Bronx - Join Our Growing Team!!

Company: Diesel Distribution Company

Location: Brooklyn, NY

Posted Aug 04, 2025

Operate the tanker truck and drive to customer sites for fuel deliveries. As a driver, you will be responsible for fueling customer tanks, vehicles, and…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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