Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

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Oral & Maxillofacial Surgeon Director

Company: No Employer

Location: Brooklyn, New York

Posted Aug 04, 2025

View Details Apply on healthecareers.com

Hvac Field Service Supervisor

Company: Petro Home Services

Location: Maspeth, NY

Posted Aug 04, 2025

Valid driver's license and clean driving record. It is important that you display excellent verbal and written communication, interpersonal, and active…

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Section Chief - Headache Medicine

Company: Dartmouth Health

Location: Lebanon, New Hampshire

Posted Aug 04, 2025

View Details Apply on healthecareers.com

Skilled HVAC Cooling Service Technician NO ON CALL

Company: Petri Plumbing & Heating

Location: Brooklyn, NY

Posted Aug 03, 2025

Applicants must have a current driver license to drive company vehicle to customer's homes and businesses. This position handles service calls to customers in…

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3D Visual Designer, Creative Technology & Strategy

Company: Amazon.com LLC

Location: New York, NY

Posted Aug 04, 2025

Bachelor’s degree in a relevant field such as visual communications or graphic design. Los Angeles County applicants: Job duties for this position include: work…

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Visual Designer, Zappos

Company: Zappos.com LLC

Location: New York, NY

Posted Aug 04, 2025

Knowledge of branding guidelines and corporate identity, visual design, print and digital layout design, with experience in designing for both mobile and…

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Part Time Psychiatrist

Company: Wexford Health Sources

Location: New Orleans, Louisiana

Posted Aug 04, 2025

View Details Apply on healthecareers.com

Skilled Service Plumber NO ON CALL

Company: Petri Plumbing & Heating

Location: Brooklyn, NY

Posted Aug 03, 2025

Applicants must have a current driver license to drive company vehicle to customer's homes and businesses. All interested candidates must be able to assemble,…

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Workplace Manager

Company: GWI

Location: New York, NY

Posted Aug 04, 2025

You will be responsible for maintaining high operational standards across the New York office, working closely with the Global Workplace Director, vendors, and…

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Software Development Engineer II, DSP

Company: Amazon.com Services LLC - A57

Location: New York, NY

Posted Aug 04, 2025

2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience.

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full time

Hematology/Oncology Opportunities with Thriving Health System

Company: WellSpan Health

Location: York, Pennsylvania

Posted Aug 04, 2025

View Details Apply on healthecareers.com

Senior Grant Accountant

Company: Ascendo Resources

Location: New York, NY

Posted Aug 04, 2025

You’ll be collaborating with finance leadership and participating in strategic board-level reporting. Experience with government contracts, grants, and clinical…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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