Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

Acquisition Marketing Manager

Company: Aquent Talent

Location: Culver City, CA

Posted Aug 04, 2025

Collaborate with cross-functional teams (product, engineering, analytics, business development, design) to improve performance metrics.

View Details Apply on SimplyHired

Optician/Sales Associate

Company: C True - Vision Care

Location: Brooklyn, NY

Posted Aug 04, 2025

Familiarity with optical equipment and tools used for measurements and adjustments. Maintain accurate records of customer prescriptions, orders, and payments.

View Details Apply on SimplyHired

HVAC Service Technician

Company: HomeServe Energy Services

Location: Staten Island, NY

Posted Aug 04, 2025

For the 5 million Customers we serve, that means being there when they have an emergency home repair need, such as getting their a/c working, clearing their…

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health system full time j1 visa

Cognitive & Behavioral Neurologist

Company: Saint Luke's Health System

Location: Kansas City, Missouri

Posted Aug 04, 2025

View Details Apply on healthecareers.com

Software Developer II, Site Reliability Engineering

Company: Google

Location: New York, NY

Posted Aug 04, 2025

You will design, develop, test, deploy, maintain, and enhance software solutions. Bachelor’s degree in Computer Science, a related field, or equivalent…

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Customer Service Representative & Marketing Assistant

Company: GENERATION NEXT FERTILITY

Location: New York, NY

Posted Aug 04, 2025

Collaborate with clinical, front desk, marketing and other management teams to follow up on concerns and track resolution status.

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Janitor, Store cleaner - NY/NJ, 1099 (Temporary Support)

Company: WHIZZ

Location: New York, NY

Posted Aug 04, 2025

Responsibilities include ensuring cleanliness and hygiene standards are met during one cleaning day per location. Payment is provided via invoice weekly.

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Security Guard - Museum - Long Island City - Queens

Company: Allied Universal

Location: Astoria, NY

Posted Aug 04, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

View Details Apply on SimplyHired

CDL A Car Hauler Truck Driver

Company: Tribeca Automotive Inc.

Location: New York, NY

Posted Aug 04, 2025

We have a high volume of freight and offer local and long-haul routes, steady and stable work five days a week to keep you moving!

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Armed Security Officer (part-time / per diem) - Midtown, Manhattan

Company: Silverseal

Location: New York, NY

Posted Aug 04, 2025

*New York State armed security guard license*. This position is a 1099 independent contractor role.*. Respond to security breaches or emergency situations,…

View Details Apply on SimplyHired

Developer Full Stack

Company: JetBlue Airways Corporation

Location: Long Island City, NY

Posted Aug 04, 2025

Develop, design, code, debug and document web and mobile web interface applications in a variety of front-end software languages (e.g., Strong JavaScript and…

View Details Apply on SimplyHired

Security Guard - Educational Facility - Bronx

Company: Allied Universal

Location: New York, NY

Posted Aug 04, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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