Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

Junior Customer Service Representative

Company: AmpedUp-Cali

Location: Culver City, CA

Posted Jul 28, 2025

As a *Junior Customer Service Representative*, you will act as the first point of contact for customers at events, promotional sites, and retail locations.

View Details Apply on SimplyHired
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Licensed Masters Mental Health Professional - Adult Generalist

Company: Kaiser Permanente

Location: Daly City, California

Posted Jul 28, 2025

View Details Apply on healthecareers.com

Senior Software Engineer, Android

Company: Capital One

Location: New York, NY

Posted Jul 28, 2025

Develop Android client code solutions that deliver on Product Strategy and adhere to established engineering best practices, design guidelines and principles.

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Total Joint Surgeon

Company: WellSpan Health

Location: York, Pennsylvania

Posted Jul 28, 2025

View Details Apply on healthecareers.com
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Urologist – New Hampshire Southern and Seacoast Areas for 2025

Company: Manchester Urology Associates, PA

Location: Manchester or Nashua, New Hampshire

Posted Jul 28, 2025

View Details Apply on healthecareers.com

Cybersecurity Controls Analyst - USDS

Company: TikTok

Location: New York, NY

Posted Jul 28, 2025

This candidate will be responsible for collaborating with cross-functional control owners to consult and provide guidance for the design and implementation of…

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401(k) health insurance malpractice insurance

Otolaryngologist

Company: Providence Healthcare Group

Location: Morristown, New Jersey

Posted Jul 28, 2025

View Details Apply on healthecareers.com
health system full time per diem

Nocturnist - Full Time & Per Diem Available

Company: Hackensack Meridian Health

Location: Hackensack, New Jersey

Posted Jul 28, 2025

View Details Apply on healthecareers.com
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Vice Chairperson, Obstetrics and Gynecology-NYC Health + Hospitals/North Central Bronx

Company: Physician Affiliate Group of New York

Location: Bronx, New York

Posted Jul 28, 2025

View Details Apply on healthecareers.com

Part Time Sales Associate | Permanent Jewelry Welder

Company: Amare Wear

Location: New York, NY

Posted Jul 28, 2025

Our in-store *Charm Bar* invites customers to design their own bracelet or necklace — choosing stones, charms, and chains based on personal energy, milestones,…

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full time be or bc sign-on bonus

Physician - OB/GYN

Company: CHRISTUS Health

Location: New Braunfels, Texas

Posted Jul 28, 2025

View Details Apply on healthecareers.com

Part Time Sales Associate | Jewelry Welder | Zapper

Company: Amare Wear

Location: New York, NY

Posted Jul 28, 2025

Learn the art of permanent jewelry linking and weld Amare Wear’s permanent jewelry on our customers as bracelets, anklets, necklaces and rings.

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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