Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

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Make every day exceptional as an Oncologist Hematologist.

Company: White Plains Hospital

Location: New York, New York

Posted Jul 27, 2025

View Details Apply on healthecareers.com

Director, Communications and Audience Strategy

Company: Macy’s

Location: New York, NY

Posted Jul 27, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Link business strategy to communications strategy…

View Details Apply on SimplyHired
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Divisional Director, Gynecologic Oncology – Program Development & Innovation Leadership

Company: Nuvance Health New York

Location: Poughkeepsie, New York

Posted Jul 27, 2025

View Details Apply on healthecareers.com
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St. Anthony's Needs You – PRN Interventional Radiologist Opening

Company: SSM Health

Location: Oklahoma City, Oklahoma

Posted Jul 27, 2025

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Physical Therapist Assistant - Home Health

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Jul 27, 2025

View Details Apply on healthecareers.com
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Department Chair of Dentistry & General Practice Residency Program Director Jersey Shore University Medical Center

Company: Hackensack Meridian Health

Location: Neptune Township, New Jersey

Posted Jul 27, 2025

View Details Apply on healthecareers.com
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Northwell Health Otolaryngology – Generalist / Sleep Medicine

Company: Northwell Health Physician Partners

Location: Glen Cove, New York

Posted Jul 27, 2025

View Details Apply on healthecareers.com

Customer Service Representative

Company: Lane Nine

Location: New York, NY

Posted Jul 27, 2025

Providing product or service information, answering questions, and resolving concerns. Experience in customer service, hospitality, retail, sports teams, or…

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Director, Cardiology Critical Care Unit– Lenox Hill Hospital

Company: Northwell Health Physician Partners

Location: New York, New York

Posted Jul 27, 2025

View Details Apply on healthecareers.com
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Founding Program Director – Part-time or Full-time - Family Medicine Residency - UHS Chenango Memorial Hospital (CMH)

Company: United Health Services

Location: Norwich, New York

Posted Jul 27, 2025

View Details Apply on healthecareers.com
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MAT MOUD Registered Nurse

Company: Wexford Health Sources

Location: New Orleans, Louisiana

Posted Jul 27, 2025

View Details Apply on healthecareers.com
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Breast Surgeon Position

Company: Concord Hospital

Location: Concord, New Hampshire

Posted Jul 27, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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