Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

Housekeeping

Company: Have it Maid

Location: Brooklyn, NY

Posted Jul 26, 2025

This role requires a strong commitment to providing excellent customer service while ensuring that all areas are clean, safe, and welcoming for clients and…

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Devices Product Marketing Manager, Platforms and Devices Marketing

Company: Google

Location: New York, NY

Posted Jul 26, 2025

From early stage analysis (competitive analysis, determining who the consumer we are building for is, the insights about them, and the solutions they need), to…

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Lead Carpenter

Company: Yorkville Repairs & Contracting LLC

Location: New York, NY

Posted Jul 26, 2025

Must have your own hand tools and be ready to work. Experience with plumbing and/or electrical is a major plus — please clearly mention this in your response as…

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hospital travel

Travel Nurse RN - ED - Emergency Department - $2,454 per week

Company: Nightingale Nurses

Location: Niagara Falls, New York

Posted Jul 27, 2025

View Details Apply on healthecareers.com

Customer Service

Company: Lux Bakery

Location: New York, NY

Posted Jul 26, 2025

Handle inbound and outbound calls to assist customers with their inquiries and concerns. Process transactions, including cash handling, efficiently and…

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Refrigeration Mechanic

Company: CD Mechanical

Location: Queens, NY

Posted Jul 26, 2025

Valid driver’s license with a clean driving record is required. Work independently or as part of a team in the field. Deliver high-quality work on every job.

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Data Analyst

Company: Disney Direct to Consumer

Location: New York, NY

Posted Jul 26, 2025

This expertise will manifest in the design and implementation of core sports content data models that enable internal clients to explore, analyze, and monitor…

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HVAC Truck Based Controls Technician (union)

Company: Johnson Controls

Location: New York, NY

Posted Jul 26, 2025

Respond to service and warranty calls using Johnson Controls configuration and commissioning tools as well as a variety of hand tools including electrical…

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loan repayment program contract travel

Travel Nurse RN - ED - Emergency Department - $2,335 per week

Company: Care Team Solutions

Location: Niagara Falls, New York

Posted Jul 27, 2025

View Details Apply on healthecareers.com
part time full time contract

LPN / LVN - School Nurse - $37 per hour - Urgently Hiring

Company: Supplemental Health Care

Location: Wilson, New York

Posted Jul 27, 2025

View Details Apply on healthecareers.com

Pharmaceutical Sales Associate - Brooklyn, NY

Company: IQVIA

Location: New York, NY

Posted Jul 26, 2025

The Pharmaceutical Sales & Service Associate will be responsible for achieving established service/sales objectives by conducting primarily live (and some…

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Director of Communications and Marketing

Company: WHEDco Careers Page

Location: Bronx, NY

Posted Jul 26, 2025

Proficient in Microsoft Office Suite, graphic design and social media tools. Bachelor’s degree in communications, English, journalism, marketing, public…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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