Exceptional Customer Service Jobs in New York City, NY

1,426,603 open positions · Updated daily

Looking for Exceptional Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the New York City, NY area.

research

Speech Therapist Home Health SH

Company: Kaiser Permanente

Location: Union City, California

Posted Jul 22, 2025

View Details Apply on healthecareers.com

AWS Senior Lead Product Manager (RapidScale)

Company: Cox Communications

Location: New York, NY

Posted Jul 22, 2025

The right candidate could also have a different combination, such as a master's degree and 6years' experience; a Ph.D. and 3 years' experience in a related…

View Details Apply on SimplyHired
health system full time h1b

Diagnostic Radiologist Opportunity | Jamestown, NY | Short Commute to Canada!

Company: UPMC Northwest PA and NY

Location: Jamestown, New York

Posted Jul 22, 2025

View Details Apply on healthecareers.com

HVAC & Refrigeration Repair Technician

Company: Hogsalt New York

Location: New York, NY

Posted Jul 21, 2025

Must have a valid driver's license. Minimum of 2 years in-field experience with commercial HVAC and Refrigeration. Perform repairs in the following areas.

View Details Apply on SimplyHired
full time be or bc

Primary Care Physician- Park Slope, Brooklyn NY

Company: Northwell Health Physician Partners

Location: Brooklyn, New York

Posted Jul 21, 2025

View Details Apply on healthecareers.com

Associate Manager, Customer Success

Company: DoorDash USA

Location: New York, NY

Posted Jul 21, 2025

Track accounts through engagement data (via tools like Looker and Totango) to identify churn risk and work proactively to eliminate that risk.

View Details Apply on SimplyHired
relocation assistance part time malpractice insurance

Part-Time Hospital Based Medicine- Nocturnists | Redwood City

Company: Kaiser Permanente - The Permanente Medical Group, Inc. -Northern California

Location: Redwood City, California

Posted Jul 22, 2025

View Details Apply on healthecareers.com
referral program sign-on bonus hospital

RN - Rehab Hospital South OKC - Full Time Nights

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Jul 21, 2025

View Details Apply on healthecareers.com

Delivery Driver CDL B

Company: The Chefs' Warehouse

Location: Bronx, NY

Posted Jul 22, 2025

Have a valid driver’s license. Follow all company and state enforced safety requirements for loading and unloading product. Must Pass a DOT physical.

View Details Apply on SimplyHired

Sous Chef, Rowland's Bar & Grill

Company: Delaware North

Location: New York, NY

Posted Jul 22, 2025

Tuition and/or professional certification reimbursement. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time…

View Details Apply on SimplyHired

Project Manager Information Technology

Company: Hospital for Special Surgery

Location: New York, NY

Posted Jul 21, 2025

A bachelor’s degree at a 4-year institution; preferred majors in computer science, healthcare. Track all issues and risks with the appropriate tools.

View Details Apply on SimplyHired

Wireless Sales Associate

Company: Mason Services - Wireless

Location: National City, CA

Posted Jul 22, 2025

We give our Wireless Sales Associates the tools they need to develop their skills and ability in managing customer requests, being solution orientated, creating…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

Related Pages

All Exceptional Customer Service Jobs 8,408 jobs All Jobs in New York City, NY 576,030 jobs Exceptional Customer Service in Remote 2,492,270 jobs Exceptional Customer Service in Other US Location 2,168,270 jobs Exceptional Customer Service in Multiple Locations 507,250 jobs Exceptional Customer Service in USA 454,820 jobs Exceptional Customer Service in Washington DC 351,350 jobs Exceptional Customer Service in Chicago, IL 337,470 jobs Travel in New York City, NY 79,837 jobs Full Time in New York City, NY 46,687 jobs Retirement Plan in New York City, NY 43,124 jobs 401(K) in New York City, NY 37,542 jobs Health Insurance in New York City, NY 34,384 jobs Life Insurance in New York City, NY 33,039 jobs